Frank Fletcher Toyota

the sales manager is the best I have ever encountered and very genuine; Leonard the sales professional was excellent without any pressure or inflated talk-just down to earth; when I buy another new toyota it very genuine; Leonard the sales professional was excellent without any pressure or inflated talk-just down to earth; when I buy another new toyota it will here and hopefully from the same individuals; great auto and great dealership-the best I've seen and i have bought probably in excess of 15 toyotas starting in 1978; this is my second tundra and could not be happier; I call it the hog daddy for its robust nature and top of the line quality. More

I bought a 2013 Corolla from Dan Clark. I live in Austin, Texas and bought the car "long-distance". Mr. Clark made the process 100% painless and a very positive experience. At all times he delivered excellen Texas and bought the car "long-distance". Mr. Clark made the process 100% painless and a very positive experience. At all times he delivered excellent customer service. He is knowledgeable of the products he sells, responsive to any and all questions, timely in his responses, courteous and helpful. Turns out that Mr. Clark was coming to Austin and drove my new car down. After a horrendous 13-hour drive from Joplin to Austin (regularly less than 9 hours) due to bad weather and traffic, Mr. Clark took my car through a car wash, at night, and put a beautiful red bow on it before he delivered it to me. Now that goes way beyond quality service. That's excellence and pride in his work! Mr. Clark represented himself and Fletcher Toyota with the utmost level of professionalism and care for customer satisfaction. He is an asset to Fletcher Toyota. I LOVE my Corolla. It is everything and more of what I wanted in a car. And because of Dan Clark's outstanding and unparalleled professionalism and customer-care that I will recommend him and Fletcher to all of my friends. Carolina Sanders More

Took Camry in for factory defect ac hose was not drained outside car. Got car back floors still wet n moldy. Maybe fixed problem but car now sucks. I would never service a car here poor at best outside car. Got car back floors still wet n moldy. Maybe fixed problem but car now sucks. I would never service a car here poor at best More

We just bought a car from Frank Fletcher Toyota. It was totally a pleasant experience that worth to share. The staffs we met were nice, especially our salesperson, Dan Clark, was very professional, helpful totally a pleasant experience that worth to share. The staffs we met were nice, especially our salesperson, Dan Clark, was very professional, helpful, honest, and friendly. We got the price and the car we like and it was easy and smooth to complete all the process. It is lucky to shopping with Dan and Fletcher. Although we drove about 1 hour from Springfield to Joplin, it definitely worth the drive and we are happy that we have made the right decision to get a car from them. If you live in Springfield, please don't even try to work with Reliable Toyota. It is a waste of time. We greatly recommend buying a car from Dan at Frank Fletcher dealer, Joplin. More

I got the car I wanted at the best price that was available. It got done in No time. I didn't even have to negotiate for the price. Roger came to help me get the car I wanted on his day off. Just for available. It got done in No time. I didn't even have to negotiate for the price. Roger came to help me get the car I wanted on his day off. Just for me. He is a great guy and is the Best. More

Customer service overall was excellent. The sale was customized to exactly what I wanted and the best deal they could offer. Jeff and Rick made my visit very pleasant and efficient. I had traveled from customized to exactly what I wanted and the best deal they could offer. Jeff and Rick made my visit very pleasant and efficient. I had traveled from out of town and my time was limited. They took all things into consideration. More

I was very happy with the courtesy and respect that I was shown by all personnel. I feel that I received a fair price for my vehicle and paid a fair price for my new car. I would recommend this dealership a shown by all personnel. I feel that I received a fair price for my vehicle and paid a fair price for my new car. I would recommend this dealership and Roger Nichols to my friends and family. More

Roger is the most honest car dealer I have meet! Roger doesn't sugar coat things to sale a car, or tell you what you want to hear. He tells the truth! And thats why he is the only person I will buy a ca doesn't sugar coat things to sale a car, or tell you what you want to hear. He tells the truth! And thats why he is the only person I will buy a car from. More

I love Fletcher Automotive. I just bought a used 2012 Kia Soul from Fletcher Toyota in Joplin. After a month of extensive research, I decided on a Kia Soul. I called Fletcher and relayed the amount I wanted Soul from Fletcher Toyota in Joplin. After a month of extensive research, I decided on a Kia Soul. I called Fletcher and relayed the amount I wanted for my trade-in, asked for the best price on their used Kia and mentioned the finance terms range I wanted. They were wonderful. Matt Maxwell, the General Sales Manager quoted an excellent price right off the bat. I know because I checked a 500 mile radius. They then gave the best rate for my trade in (again I checked a 500 mile radius). The interest rate financed was fantastic. Matt relayed me to his sales person Dan Clark, who I would gladly buy another car from. I kept waiting for the sales pitch and pressure and it never came! He was great! So easy to work with. Bottom line is that I drove away in my new used car and they did everything I asked and more!! The scratch off game is fun too. Bill Herrin, General Sales Manager also helped make my experience wonderful and I enjoyed meeting the GM Jim Adams. The car I had traded in was bought in 2010 from Fletcher Hyundai in Joplin, and they too were great to deal with back in 2010. Mike McCann in Bentonville Fletcher Kia in Arkansas had quoted a very competitive price to me on a new Soul, but I decided to save a little money and go used. I sound like a commercial for Fletcher, but I have been treated so well by their Auto Group, and have had such distateful experiences with some (not all) of the other dealerships in the 4 state area, that I decided that this dealership deserves praise. Hope this info is helpful to whoever decides to read it. More