Frank Kent Cadillac
Fort Worth, TX
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This dealership is wonderful in service and always takes excellent care of my car while in service. Service writer Shannon is top notch!! excellent care of my car while in service. Service writer Shannon is top notch!! More
The service advisor Luke was great! He was easy to work and kept me in the loop regarding all of the work that had to be performed. He gave me direct feedback from the shop technician He was easy to work and kept me in the loop regarding all of the work that had to be performed. He gave me direct feedback from the shop technicians. He made is easy for me to understand exactly what was going on with my repair. No surprised... Getting a loaner car was also a great experience. The car was clean and a great ride. The service was great, and my vehicle was returned to me neat and clean. More
Brianna contacted me to schedule an oil change but I was not quite ready.. While at the dealership for a car wash, I discussed a couple of concerns with Luke Telford and he scheduled an appointment that als not quite ready.. While at the dealership for a car wash, I discussed a couple of concerns with Luke Telford and he scheduled an appointment that also included the oil change. He greeted me promptly, confirmed the issues, and after a reasonable time, returned my car with all issues resolved and freshly washed. More
If I’m unfortunate enough to have another major repair to my car, Frank Kent Cadillac is the only place it will go. Top notch professionals! my car, Frank Kent Cadillac is the only place it will go. Top notch professionals! More
My service advisor Luke was great he keeps you updated as to the problems and progress. The technician did a excellent job finding and fixing the issues to the problems and progress. The technician did a excellent job finding and fixing the issues More
My service manager was very attentive and professional. He kept me informed on the progress of work on my vehicle. Upon completion, he explained what was done. I am very satisfied. He kept me informed on the progress of work on my vehicle. Upon completion, he explained what was done. I am very satisfied. More