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Frank Kent Cadillac

Fort Worth, TX

4.8
631 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 631 reviews

November 24, 2022

This dealership is wonderful in service and always takes excellent care of my car while in service. Service writer Shannon is top notch!! More

by sherrierwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Mike MacSwain
November 22, 2022

I was assisted at my appointment time without any delays. I even had an omelette for breakfast! More

by mimijo9096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
November 22, 2022

The service advisor Luke was great! He was easy to work and kept me in the loop regarding all of the work that had to be performed. He gave me direct feedback from the shop technician More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Telford
November 18, 2022

Brianna contacted me to schedule an oil change but I was not quite ready.. While at the dealership for a car wash, I discussed a couple of concerns with Luke Telford and he scheduled an appointment that als More

by bonitarichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Telford, Brianna
November 16, 2022

Great service, car fixed in time stated, appreciate Frank Kent Cadillac service, thank you much More

by Sharon19473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Campos
November 12, 2022

If I’m unfortunate enough to have another major repair to my car, Frank Kent Cadillac is the only place it will go. Top notch professionals! More

by Lkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke in the service department
November 07, 2022

My service advisor Luke was great he keeps you updated as to the problems and progress. The technician did a excellent job finding and fixing the issues More

by Gwlong52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke, Debbie , Mike MacSwain
November 07, 2022

Great customer service, courteous, efficient and helpful. My car was ready when promised and work explained. More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
November 04, 2022

The Best Class Act Dealership! Chris in the Body Shop made my experience easy peasy! Thank you for the great service! More

by jfinley3535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in the Body Shop
October 31, 2022

My service manager was very attentive and professional. He kept me informed on the progress of work on my vehicle. Upon completion, he explained what was done. I am very satisfied. More

by hga91
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
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