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Frank Kent Cadillac

Fort Worth, TX

4.8
794 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 794 reviews

August 15, 2024

Vanessa was an excellent service manager and we were happy with the work done in our vehicle. More

by jim.aiken9261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa, Mike MacSwain
August 15, 2024

Vanessa in service is over the top excellent with her communication and level of service. I will be using this dealership for all service. More

by teamgleva
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Vanessa M.
August 14, 2024

Absolutely satisfied with the loaner car and the constant contact from the service rep, Ron Evans, to keep me up-to-date regarding my vehicle repair. I like dealing with Frank Kent Cadillac thus far! More

by beerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Evans, Mike MacSwain
August 12, 2024

Great service, the service guy Ronald Evans is always professional and timely and good service More

by ladyc_1999
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ronald Evans
August 10, 2024

Excellent customer service by all employees of Frank Kent Cadillac Body Shop of Fort Worth. Special thank you to Tommy Flores. More

by srodr
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Flores, Wes Thedford
August 10, 2024

Excellent service from Vanessa at customer service to the mechanical team who repaired my Escalade. More

by dgfagala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Mitchell , Mike MacSwain
August 09, 2024

Everyone is so helpful, courteous, knowledgeable. Everything is so clean and precise. Extremely top knotch!! More

by Tanya White
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adrian Hernandez, Mike MacSwain
August 08, 2024

Ron and teamwere helpful and want to make everyone happy. Service could not be better! More

by ginacotton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ron E
August 06, 2024

Always give great service and service rep, Kyle, was so hands on and kept me up to date as the work progressed. I only go to Frank Kent for auto service More

by Phyllis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyle
August 01, 2024

Service advisor was very professional and informative I purchased my vehicle in march all staff is very friendly here at Frank Kent Ft Worth More

by lynette.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
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