I was looking for a Cadillac CTS Coupe, and had reached out to several dealerships at an ungodly hour late at night. Aaron Dias responded in a timely manner, and less than 12 hours after contact, I had an appointment scheduled. The dealership was clean, and everyone was highly professional. Aaron Dias was great to work with and was great on communication before and after the sale (I've never had good post-sale communication will a dealer). I accidentally left a sentimental item in my trade-in, and Aaron held on to it for weeks until I was able to make it back down to the dealership.
The car was still being serviced when I bought it. Andrew Anderson was terrific at facilitating the service and making sure I was taken care of while my car was being touched up. Even though I bought a used vehicle from them, I definitely got 5-star treatment. Exactly what I'd want in a Cadillac/upper-end dealership. I want my next cars to come from Frank Kent Cadillac!