Flawless experience! We helped my mother buy a car, & it was the best experience we have had purchasing a new vehicle. John was extremely patient with all of our questions & accommodated us as we compared the 4 cylinder with the V6. Nick was very straightforward in the pricing & trade in. We felt that it was an excellent deal. We really appreciated that this dealership actually had the car there & for sell, afterseeing it online. No tricks! After purchasing, Irma helped us set up the driver profile & other details. We never felt rushed & she made sure Mom was comfortable with everything. Irma was so sweet & really made sure we knew about all the options we could take advantage of. Through the whole experience there was no high pressure or trying to upsell extra options. Options were offered, but not pushed on us. Frank Kent definitely has a great team. Thanks!