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Frank Kent Cadillac

Fort Worth, TX

4.8
792 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 792 reviews

January 23, 2023

Great service. Appreciate loaner car and being kept informed as work was being done. Everything was handled so quickly. More

by Royce.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Campos, service dept
January 21, 2023

William provided the bets, most professional service we have ever had. We’ll be back. More

by lockteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
January 21, 2023

Very friendly staff, easy to work with. Very professional, I highly recommend Frank Kent body shop More

by Kjmattox357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
January 18, 2023

William was awesome to work with. He kept me informed and even sent me home in a Lyft rather than have me wait for hours. Thanks, William. More

by Ralphjosephvallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, Mike MacSwain
January 18, 2023

I greatly appreciate my Advisor, William Campos! He is honest & kind! Great customer service! Thank you for your help! More

by mrmsnell89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Campos- Advisor , Mike MacSwain
January 14, 2023

Never been to a Cadillac dealership service department before and my experience was great. Just in for maintenance and state inspection. Was treated great, service done quickly, nice waitng area, everyone More

by ScottW
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
January 13, 2023

Always a good experience and quality work. Very respectful of customer’s time. They pay attention to details and it shows. More

by jdalba29
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
January 13, 2023

Very pleased overall, always satisfied every time we visit, from personnel to work done, the reason we keep on going More

by pacheco.frank.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy , Mike MacSwain
January 13, 2023

The routine service was performed on time and as expected. You need more words so I’ll add this. More

by Djmnia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Nice guy with shoulder length hair.
January 13, 2023

I carried my car into Frank Kent to be serviced. Ron Evans my service advisor helped me take care of the the problem. He also got me a loaner car so I was not inconvenienced over the Thanksgiving h More

by Rjmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Evans
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