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Frank Kent Cadillac

Fort Worth, TX

4.8
793 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 793 reviews

October 05, 2022

They gave great service, very professional and prompt. They put my car back to new. More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Telford
October 03, 2022

Really great customer service in a quick amount of time. Love the massage chair and champagne vending machine. All employees very courteous! More

by Ashockey5445h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
October 02, 2022

Thanks for a job well done great service mens, and highly recommend Frank Kent 🚙’s More

by Bearmom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron, Mike MacSwain
September 30, 2022

It was a great experience people are friendly and most have a smile on the face More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy ?
September 28, 2022

Fast, friendly service. Randy was very informative and polite. I won’t ever go back to the Arlington location. Fort Worth is where I’ll do my business. More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Mike MacSwain
September 28, 2022

It was easy to make an appointment. The time it took to perform the work, and close coordination by the service advisor was excellent. More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Telford, Mike MacSwain
September 26, 2022

Fabulous experience ! Very professional team! Thank you Tommy Flores and your team! My car came out awesome! Great color match too!! Very satisfied with everything!! More

by Lorriawalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Flores
September 24, 2022

Each time we get our vehicles service at Frank Kent we have some type of stain left on the interior from the service technicians. Glue was left on the driver's seat. More

by seanrhodes20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 24, 2022 -

seanrhodes20 responded

Each time we get our vehicles service at Frank Kent we have some type of stain left on the interior from the service technicians. Glue was left on the driver's seat from the Sept 2022 service and grease was on the white dashboard from a prior service.

September 20, 2022

As always Frank Kent took care of my warranty recall issue as promised with 100 percent satisfaction to me. Another positive experience for me. More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
September 16, 2022

FK staff is courteous, knowledgeable and professional. Ron Evans, Service technician, always provides exceptional service. More

by AP.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Evans, Mike MacSwain
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