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Frank Kent Cadillac

Fort Worth, TX

4.8
793 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 793 reviews

August 11, 2022

Ron, my service advisor provided excellent customer service. He ensured that I was kept abreast of what service was going to be performed on my SUV. He made me feel that my concerns were his concerns. More

by paulajackson57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
August 11, 2022

Excellent and trusted service. What you would expect from a luxury dealership with a long and prestigious history. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haji
August 10, 2022

Quick. quality work done and priced as quoted. Appointment provided timely service and a repair as advertised. More

by bmohr308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
August 09, 2022

Excellent customer service staff is courteous very comfortable environment with complimentary snacks while you wait for car to be serviced. More

by AYS2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Evans
August 05, 2022

Ron always goes above and beyond the call of duty with his expert customer care. Thank you for always ensuring my vehicle's needs are met/exceeded. More

by TGD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Evans
August 05, 2022

Frank Kent sold me my car through a great salesman (AARON DIAS) 5-Star service. Your recently hired service Director ANDREW gave me a 5-Star service resolving car repairs and former issues! Thank you F More

by Esther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It wasn’t Mike his name was Andrew that was recently hired since February 2022
August 03, 2022

Everyone was very supportive and helpful. The check for things needing to be done was very good. More

by Dewey57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
August 03, 2022

I love the snack bar everyone was courteous my person was William and he explained everything I needed to know and the car wash a bonus More

by patriciaarcher39
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William
August 01, 2022

Frank Kent did a Excellent job. Matt ... My service advisor ... Is Excellent. Thank you very much ... For your Great work. More

by dmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt ... Service advisor
Aug 01, 2022 -

dmiller responded

Frank Kent did an Excellent Job ... dmiller

August 01, 2022

Great customer service. Matthew the service technician that I had was so helpful and actually explained to me in detail what was wrong with my car and what I needed to do to More

by laura faraday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Risk
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