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Frank Kent Cadillac

Fort Worth, TX

4.7
798 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 798 reviews

April 20, 2022

The staff is great! The service manager Mr. Andrew is amazing! Oil change was super fast! Mr. Chris does a great job with my car! More

by Diane_fann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
Sep 30, 2022 -

Diane_fann responded

As always when I go to Frank Kent it's an amazing service Ron is spectacular and Andrew Anderson is wonderful and also my man Chris in the back who does work on my car excellent as always! They are a fantastic crew and I love coming there every time I need to come in! Let's not forget the service guy behind the counter in the lobby he's awesome!

April 19, 2022

Zach arrived promptly and installed a new battery for me. He was very courteous and efficient!!! More

by debbie13802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
April 19, 2022

Frank Kent dealer is a Five Star dealer with service that caters to making the best experience for its customers More

by Sweeteedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Barbee
April 17, 2022

The service was fast, friendly and expertly done. I was very satisfied with how fast the work N was done even without an appointment More

by Jgraham921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
April 15, 2022

Great customer service. Staff was friendly and helpful. Service was fast and efficient. I highly recommended them. More

by Vanessa.sosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haji
April 14, 2022

Randall the service person was very efficient and took care of my car. The waiting area at the dealership is very comfortable and having free drinks and snacks available is nice. The cashier was also ve More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
April 14, 2022

Frank Kent is awesome in the area of friendly and effective service. Always with a smile and a zeal of getting it done right there first time. Ronald Evans made our visit as poison free as possible, More

by revdwilsonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Evans
April 11, 2022

My service rep took good care of me. The loaner car was disappointing. That was not Ron’s fault. More

by attypkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
April 06, 2022

Excellent as usual, Armando was great, good communication. Long time customer here, always a pleasure More

by timn817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Churchill
April 06, 2022

My 2018 Cadillac Escalade had 45K maintenance performed yesterday. All maintenance was a five star but the reason I gave four stars is because I am handicapped and had ordered pick up and delivery for my v More

by dkrbridges@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Britt, Mike MacSwain
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