
Frank Kent Cadillac
Fort Worth, TX
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Easiest purchase ever made. Exceptional service. Bruce Lee was our salesmen and he was straight forward, no nonsense! Loved our experience! Never thought we would drive to FTW for a vehicle but it was mor Lee was our salesmen and he was straight forward, no nonsense! Loved our experience! Never thought we would drive to FTW for a vehicle but it was more than worth it. Found the truck we were looking for online. Drove to the dealership, that was open on Sunday for special holiday hours. The truck looked even better in person. Bruce had the truck pulled up and ready for us to test drive as soon as we arrived. Again by far easiest purchase ever! Next vehicle our first stop will be to Frank Kent to work with Bruce. Thank you for everything! More
Always very courteous, knowledgeable, and makes me feel special. They listened to what I needed and worked to get me in the car I wanted. special. They listened to what I needed and worked to get me in the car I wanted. More
Five stars to sales associate Bill Baresch who made the purchase quick and efficient. Frank Kent dealership is outstanding and what is expected when one provides five-star service. purchase quick and efficient. Frank Kent dealership is outstanding and what is expected when one provides five-star service. More
Everything was smooth and the process was very efficient, the sales and finance department worked with me to satisfy my needs in the vehicle purchased, will buy from them again in the future the sales and finance department worked with me to satisfy my needs in the vehicle purchased, will buy from them again in the future More
Great Experience I had an enjoyable experience with Aaron. He was layer back and not pushy but seemed to understand what I wanted right away. Dealership was friendly I had an enjoyable experience with Aaron. He was layer back and not pushy but seemed to understand what I wanted right away. Dealership was friendly and helpful. I would recommend.! More
Great experience and great deal on a new SUV. When the vehicle my Wife found on line did not meet our needs our salesman found one the next day that had everything we asked for down to the color vehicle my Wife found on line did not meet our needs our salesman found one the next day that had everything we asked for down to the color More
Could NOT have had a better experience! Chris Cunningham made my lease experience painless and lightening fast. I was returning a previous and lease and wanted a new vehicle to lease. He fo Chris Cunningham made my lease experience painless and lightening fast. I was returning a previous and lease and wanted a new vehicle to lease. He found what I wanted in less than a day and had all the paperwork ready for me to sign in less than 24 hours. Very smooth transaction. Friendly and helpful. Definitely will lease from them again! More
Best Dealership Experience I've Had I was looking for a Cadillac CTS Coupe, and had reached out to several dealerships at an ungodly hour late at night. Aaron Dias responded in a timely I was looking for a Cadillac CTS Coupe, and had reached out to several dealerships at an ungodly hour late at night. Aaron Dias responded in a timely manner, and less than 12 hours after contact, I had an appointment scheduled. The dealership was clean, and everyone was highly professional. Aaron Dias was great to work with and was great on communication before and after the sale (I've never had good post-sale communication will a dealer). I accidentally left a sentimental item in my trade-in, and Aaron held on to it for weeks until I was able to make it back down to the dealership. The car was still being serviced when I bought it. Andrew Anderson was terrific at facilitating the service and making sure I was taken care of while my car was being touched up. Even though I bought a used vehicle from them, I definitely got 5-star treatment. Exactly what I'd want in a Cadillac/upper-end dealership. I want my next cars to come from Frank Kent Cadillac! More
Terrific experience! Aaron and I had been communicating through email about the car I wanted before I showed up. I knew what I wanted and Aaron made it a breeze to go thro Aaron and I had been communicating through email about the car I wanted before I showed up. I knew what I wanted and Aaron made it a breeze to go through the process. When I got there, it was sitting out front, all cleaned up for me. Aaron and all employees I encountered were extremely friendly and appreciative of my business. I got the full tour of the dealership, which is the coolest one I have seen. I will definitely be back and will refer anyone in the market to Aaron and the team at Frank Kent! More