Frank Kent Cadillac

Worked with Brian from out of state based on the lack of competition in my state (only one dealer). Brian provided a competitive fixed price over the internet with all of the options I wanted and had the ca competition in my state (only one dealer). Brian provided a competitive fixed price over the internet with all of the options I wanted and had the car in stock waiting for me to sign the paperwork. Once I arrived into town the total transaction time was about 3 hours including: test drive of the vehicle I was purchasing for my spouse and me, trade evaluation and negotiated trade in value and financing (they beat the rates from my credit union that I had already been pre-approved for). No pressure on the financing, maintenance contract, purchase price or other aspects of the transaction. Overall, one of the smoothest transactions ever. In addition, their new location is a beautiful dealership with a very friendly and wonderful facilities (waiting room, wine tasting, etc). I only wish they were closer to me so that all of my service was at their facility versus the local one near me. More

Our last 3 vehicles were Lexus, BMW and Mercedes. I was concerned about buying a GM product because of a mass factory perception. Brian and Frank Kent sowed they could manage the luxury buyer through servi concerned about buying a GM product because of a mass factory perception. Brian and Frank Kent sowed they could manage the luxury buyer through service levels they were accustomed to. The experience with FK was very positive. More

It was a very good and easy experience. Brian was very knowledgable and friendly. I am very happy with my purchase and will be purchasing again in the future. knowledgable and friendly. I am very happy with my purchase and will be purchasing again in the future. More

Jimmy and i had a very nice experience buying our car at Jimmy and i had a very nice experience buying our car at Frank/Kent it was the first day of business in there new location, while it made it a little Jimmy and i had a very nice experience buying our car at Frank/Kent it was the first day of business in there new location, while it made it a little harder for Bryan i would say it went very smooth for us! Bryan is a super nice guy and we appreciate everyone being so friendly. also the dealership is just beautiful. Peggy Campbell More

Very professional car buying experience...we will definitely recommend Brian and Franl Kent Cadillac to all of our friends. Our new SRX is beautiful and we got excellent trade in for our 07 Escalade. definitely recommend Brian and Franl Kent Cadillac to all of our friends. Our new SRX is beautiful and we got excellent trade in for our 07 Escalade. More

Brain guaranteed to beat another dealer's offer on both the price of the car and the financing. In addition, he said he could have the car ready for pick up on Friday versus Monday. Ok, I'm interested. the price of the car and the financing. In addition, he said he could have the car ready for pick up on Friday versus Monday. Ok, I'm interested. He followed through on all accounts and now has a very happy customer! More

We couldn't find a Cadillac Escalade ESV , white diamond,cashmere interior, in the Premium package anywhere in Calif. We located the perfect match at Frank Kent Cadillac in Fortworth, Texas.Our sale diamond,cashmere interior, in the Premium package anywhere in Calif. We located the perfect match at Frank Kent Cadillac in Fortworth, Texas.Our salesman, Billy Engelhardt, went beyond the call of duty for us. Our Cadillac Escalade arrived on transport yesterday from Texas to California and the car was exactly what we had asked for. We highly recommend this dealership and our salesman, Billy.They're GREAT!! More

I PURCHASED A NEW CAR AND ALSO THE WEEK BEFORE THAT I HAD MY PREVIOUS CADILAC IN THE SERVICE DEPT. BOTH DEPARTMENTS WERE VERY PROFESSIONAL. I WOULD RECOMEND TO ANYONE. MY PREVIOUS CADILAC IN THE SERVICE DEPT. BOTH DEPARTMENTS WERE VERY PROFESSIONAL. I WOULD RECOMEND TO ANYONE. More

Brian took very good care of me. The customer service I received was excellent. I will definitely recommend other potential customers to Frank Kent. I love my new car. received was excellent. I will definitely recommend other potential customers to Frank Kent. I love my new car. More

A very pleasant car buying experience. My first contact with salesman Herrera was by internet and phone. Brian located the 2012 SRX that I was looking for and made a fair offer for the SRX. Upon my visit with salesman Herrera was by internet and phone. Brian located the 2012 SRX that I was looking for and made a fair offer for the SRX. Upon my visit to the dealership I found Brian to be a very professional ,friendly and informative salesman. What impressed me most was there was no sales pressure involved. Brian explained the SRX features and answered questions. My wife decided to buy the SRX due to price offered and options . Due to an added option the SRX would not be available until the following day. I live a 100 miles from the dealership so Brian arranged to deliver the SRX. An enjoyable no pressure,or deceptive car buying experience. More