Frank Leta Acura of Springfield
Springfield, MO
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Excellent customer service by Service dept I feel the Acura Service Dept is among the best! The personnel is always cheerful, always helpful and will call experts from other depts to assist if I feel the Acura Service Dept is among the best! The personnel is always cheerful, always helpful and will call experts from other depts to assist if requested. Fun atmosphere, very helpful, knowledgeable staff of professionals More
Great team Enjoyed working with sales associate Dustin Fleener and Wade McCamey, new car sales manager. Their help in finding the right car for us was outstandi Enjoyed working with sales associate Dustin Fleener and Wade McCamey, new car sales manager. Their help in finding the right car for us was outstanding. They treated me, a female buyer with respect as they would a male car buyer. That's important from my perspective because I'll walk out of a dealership without hesitation. More
Courteous efficient service We needed routine service. We have an older vehicle (2010) which was using oil more rapidly than we realized. After checking everything out, they dete We needed routine service. We have an older vehicle (2010) which was using oil more rapidly than we realized. After checking everything out, they determined that the car is fine, but that we come in more frequently for our oil change service ~ and will still give that service to us for free, which was their policy when we purchased the car. More
Still waiting for my other set of keys. Service center lost the second set of keys when servicing my truck. Still waiting for the second set of keys to be found or replaced Service center lost the second set of keys when servicing my truck. Still waiting for the second set of keys to be found or replaced More
Easy to work with Inquired online about a vehicle. Response was very quick. Everyone I worked with at the dealership was great, not pushy at all. Was in and out with ne Inquired online about a vehicle. Response was very quick. Everyone I worked with at the dealership was great, not pushy at all. Was in and out with new vehicle in about 2 hours! More
Service I always have a great experience when I come to Acura. This is the only place I will go to get my car serviced. Overall great work and customer servic I always have a great experience when I come to Acura. This is the only place I will go to get my car serviced. Overall great work and customer service. More
Routine maintenance Always a great experience. They take care of you from the time you pull in until the time you walk out to your clean car. Always a great experience. They take care of you from the time you pull in until the time you walk out to your clean car. More
best service in town!! I can't express enough about how great Tyler and the whole service department are. They always take great care of me and my awesome ILX. Thank you all I can't express enough about how great Tyler and the whole service department are. They always take great care of me and my awesome ILX. Thank you all for being so awesome at what you do. Best customer service in town. If you are looking for a new car, Jesse Tinucci is your go to guy. Best car buying experience I've ever had. He and Brad Adams took such good care of me and really had my best interest at heart. More
oil change The service is always great and the people are very friendly and helpful. I just wish it didn't take 2 hours for an oil change-that's why I gave it a The service is always great and the people are very friendly and helpful. I just wish it didn't take 2 hours for an oil change-that's why I gave it a four instead of five stars. More
Excellent service When I had my Acura serviced I was well pleased with the service department. They explained what the service encompassed and was up front and honest When I had my Acura serviced I was well pleased with the service department. They explained what the service encompassed and was up front and honest with me. They were kind, courteous and helpful. More

