Frank Leta Acura of Springfield

Professional and my Friends The staff is so friendly and greet customers by name. I feel like I am among friends and can relax while the mechanics service my car. Jesse Tinucci The staff is so friendly and greet customers by name. I feel like I am among friends and can relax while the mechanics service my car. Jesse Tinucci, who sold me my MDX, informs me of the changes they have made and whets my appetite for a new car! More

Easy and Comfortable Went in for an oil change. Having service available on a Saturday is a big bonus for me! Staff was courteous and professional, plus the coffee and f Went in for an oil change. Having service available on a Saturday is a big bonus for me! Staff was courteous and professional, plus the coffee and fresh cookies were good too. More

Excellent customer care I had a very positive experience at Acura of Springfield. This is the third vehicle I've purchased from this dealer since 2006. I have always been t I had a very positive experience at Acura of Springfield. This is the third vehicle I've purchased from this dealer since 2006. I have always been treated well and fairly. I highly recommend the sales and service departments at Acura of Springfield. More

Excellent Care Even though something went wrong in the repair that left us stuck in a parking lot after leaving Acura service, they quickly sent out a technician to Even though something went wrong in the repair that left us stuck in a parking lot after leaving Acura service, they quickly sent out a technician to our location who identified the problem and corrected it right there in the parking lot. Thank you for taking care of us! More

Just another service They always give me a loaner so we can get a bite to eat while waiting for the service, and car is nice and clean. They always give me a loaner so we can get a bite to eat while waiting for the service, and car is nice and clean. More

Always top notch service Every time we go in for service work we are greated with a smile and notch service. We have other options for service work but Acura Speingfield is Every time we go in for service work we are greated with a smile and notch service. We have other options for service work but Acura Speingfield is the best customer service around. More

Look forward to Service? This is my wife's & my 3rd Acura; the last two (2013 RDX & 2016 MDX) were purchased from Acura of Springfield. This may sound crazy, but I actually l This is my wife's & my 3rd Acura; the last two (2013 RDX & 2016 MDX) were purchased from Acura of Springfield. This may sound crazy, but I actually look forward to visiting this dealership for service. The Service Department has alway been very professional, courteous and clear as to what maintenance is recommended and how much it will cost. We learned from our first Acura, a 2001 MDX, that routine maintenance has been a key to its' longevity (now with over 200,000 miles). The customer waiting area is First Class with a full service snack bar (complimentary drinks & food) and a warm, inviting lounge (with two big screen TV's, Wifi and a nice variety of reading materials). It's a great place to relax and chill out while you're waiting for your car. No need for a loaner. More

First maintenance for new car Upscale waiting area and prompt service. Oil change and tire rotation. Enjoy the dealersip. This our first luxury brand and the cost of the service Upscale waiting area and prompt service. Oil change and tire rotation. Enjoy the dealersip. This our first luxury brand and the cost of the service was more than we ate used to. Love the Acura More

Very efficient I was in a hurry and they had me checked in and in a loaner (which was a lovely car) in 5 min. Also, I expressed concern that I would forget to retrie I was in a hurry and they had me checked in and in a loaner (which was a lovely car) in 5 min. Also, I expressed concern that I would forget to retrieve my parking permit when I dropped my car off and when I returned to retrieve my repaired car the repairman immediately reminded me of it! Really appreciate that since I did indeed forget about it! The pick up was just as smooth and quick as the drop off! More

Traded in my current TL for a new TLX The entire experience was both painless and enjoyable. Rick Denbow was very professional and answered all of my questions that he could and when he c The entire experience was both painless and enjoyable. Rick Denbow was very professional and answered all of my questions that he could and when he couldn't answer my questions, he was honest about it. B.J. Drew in finance got me in and out of his office in record time. It was my best car purchase experience to date. More