Frank Leta Acura of Springfield

Old friends We felt like old friends the moment we entered the dealership, from the time we were greeted to the time we left after buying our new car. We felt like old friends the moment we entered the dealership, from the time we were greeted to the time we left after buying our new car. More

New car We had a great experience buying our new MDX. Jesse Tinucci went out of his way to find us the car we wanted. We will most likely come back again fo We had a great experience buying our new MDX. Jesse Tinucci went out of his way to find us the car we wanted. We will most likely come back again for our next new car. More

Competent, efficient service I expect and appreciate good service on my Acura vehicles. I previously owned a 2001 MDX (over 195,00miles) and currently own a 2013 RDX (20,000 mile I expect and appreciate good service on my Acura vehicles. I previously owned a 2001 MDX (over 195,00miles) and currently own a 2013 RDX (20,000 miles). I have always received competent & efficient service from Acura of Springfield; that's one of the reasons why I continue to buy and service my vehicles with them. More

Oil Service I come to Acura for free oil services as part of my vehicle purchase. They are always friendly and thorough and usually get me in at my convenience ev I come to Acura for free oil services as part of my vehicle purchase. They are always friendly and thorough and usually get me in at my convenience even with same day requests. I know they have made notes on my file regarding recommendations and the fact that I have repairs done elsewhere. There are two reasons I did not submit "excellent" in my review. My first concern is a current noise that's been ongoing for several months that another facility said is the hub bearing but Acura said is the intermediate shaft if I remember correctly. I brought my records and inquired that both bearings had been noted as a concern on my Acura records and one was recently replaced. I trust both facilities but cannot afford an incorrect repair or a 3rd opinion. My second concern is that on my last visit I was told the maintenance light needs to be on at the time I bring my car in for the free oil change. The "reset oil life" message was on the morning of my oil service but I pushed the knob to clear it so I could see my odometer and verify it was time for an oil service. My odometer was within 200 miles of the Acura reminder sticker. Due to my profession of food delivery, I usually drive that many miles in 2 days and I work long hours so I have to take advantage of time off work. I also have to reset my mileage daily for work to track miles for tax purposes. For those reasons I feel it would be nearly impossible to bring my car in for service while the maintenance indicator is on. I am willing to take a picture when it does come on so it is dated and timed for me to show the service department at my next visit. The lifetime free oil change was a perk when I was deciding on making my car purchase from Saturn. It was an important factor when I calculated the overall cost and savings. I have not nor will I abuse this benefit by bringing my car in ahead of schedule. My time is as valuable as the technicians who perform this free service. More

Purchasing certified pre owned The car was exactly what I was looking for! More I drive it the more I love it. Aaron was awesome! Helpful not pushy or annoying! Helped explain all a The car was exactly what I was looking for! More I drive it the more I love it. Aaron was awesome! Helpful not pushy or annoying! Helped explain all about the car. I can get "fussy" easily but he stayed calm and pleasant! Highly recommend this dealership! Love love my car! More

Knowledge is king, and Springfield Acura holds the crown. Most repair shops in the Springfield area claim that they can service Acura's as good if not better than the dealership for less money. That is not th Most repair shops in the Springfield area claim that they can service Acura's as good if not better than the dealership for less money. That is not the case that we found. Don't trust anyone, no matter how big they are or how many billboards they may have around town, to servicing your Acura. It's a finally tuned performance automobile. Treat it right, and it never let you down. This is coming from someone that has 200k plus miles on an MDX and it always has been serviced at an authorized Acura service center and always will be. More

Free oil change? I am supposed to have free oil changes for life On this car. This is the second time they Have tried to charge me. The first time, I think I actu I am supposed to have free oil changes for life On this car. This is the second time they Have tried to charge me. The first time, I think I actually paid the full price because I wasn't even aware that I was supposed to Have free oil changes. I am skeptical. I Don't know if they were trying to get me To pay, or if both times really were an accident. I have always liked the service dept at this dealership, But was less than impressed with sales and Will never buy another car there. More

Buying a car. We had a time frame and the staff worked with us to get the purchase done rapidly. Everyone was pleasant. The test drive was also very pleasant. We we We had a time frame and the staff worked with us to get the purchase done rapidly. Everyone was pleasant. The test drive was also very pleasant. We were please that there was an example of the exact model we were interested in on the lot. We were also pleased that it had been trucked in and not driven in from some other city, so it truly was a new car. The salesman was very knowledgeable about the car's features. More

Very nice dealership Very nice, laid back dealership. Such a refreshing change from experiences with other local dealerships in the past. Chris Gatlin, Lucas and B.J. ar Very nice, laid back dealership. Such a refreshing change from experiences with other local dealerships in the past. Chris Gatlin, Lucas and B.J. are all are very customer-oriented in their approach. Chris, especially, was a very hard worker and very dependable. More

Service For My Acura My check engine light came on, so we made & appointment with Laura to bring it in & have it checked out. They found that a sensor with code po141 My check engine light came on, so we made & appointment with Laura to bring it in & have it checked out. They found that a sensor with code po141 was bad. They ran the function test & found it failed the test & was indeed bad. Laura told us they would have to order the part in but could have it the next day so we stayed in Springfield that night (WE live in Jefferson City, Mo.)& the next morning the part was there. They installed it right away as she had promised & we were able to be on our way. Being able to get the part the very next morning was very important to us. They also offered to loan us a car, but we didn't take it as the wait time was not going to be that long. We appreciated the offer in case we would have had something we needed to take care of. More