Frank Leta Acura of Springfield

No pressure, Highly Recommend! Note: First-time car buyer. Darin is absolutely great! He treated me like a good friend and neighbor (unlike other dealerships). No pressure on sales Note: First-time car buyer. Darin is absolutely great! He treated me like a good friend and neighbor (unlike other dealerships). No pressure on sales and really listened to what I wanted and needed for a car. He also got me a really good deal. Also, the dealership has a chill spot for free Starbucks coffee and sandwich which made the process even sweeter. If you're brand new to buying a car, then you're in for a treat! More

The Best Dealership!!! Purchased our last 5 vehicles from this location and Wade always takes great care of us! We actually enjoy having our vehicles serviced there as the w Purchased our last 5 vehicles from this location and Wade always takes great care of us! We actually enjoy having our vehicles serviced there as the whole staff makes us feel welcome! More

Amazing Service!! I have bought my last 3 vehicles from here!!!!! Everyone is wonderful to work with!!! Always great customer service! I will only use this dealership!! I have bought my last 3 vehicles from here!!!!! Everyone is wonderful to work with!!! Always great customer service! I will only use this dealership!!! More

Worst dealer/service EVER One of the worst experiences ever. Had my car towed there because we bought a warranty through them. The clutch slave cylinder went out which is what One of the worst experiences ever. Had my car towed there because we bought a warranty through them. The clutch slave cylinder went out which is what I had told them but they didn't believe me, so they call and tell me they are going to follow the service bulletin that says to flush clutch fluid and replace with "GTR R35 Brake fluid" so I say okay and come back the next day and pay them $145 for it. Get in my car and the problem is not fixed so the car goes back in their shop and they say they are going to try and bleed the clutch again, well the bleeder brakes. I come back once again the next day for them to tell me that I will have to send it to Nissan (where I should have taken it in the first place). So they roll the car out and scrape the whole bottom of my car because they have the worst shop that nobody could have. I look at my car and their is fluid splattered ALL over the ENTIRE car. So I make them clean it off. Finally gets to Nissan, a actual good shop. And I have them compare the fluid that comes out to the bulletin GTR R35 brake fluid and it is completely different. We go ahead and make a claim through the warranty company Acura sold us but it gets denied. Come to find out the took all the pages out that showed what the warranty ACTUALLY covered and gave us a pamphlet with way more coverage on it. They also lie to me and say that Infiniti told them not to use the GTR brake fluid which I called Infiniti myself and asked them and they said yes to use (I already knew this -_-). Acura isn't willing to help me out much at all and the service manager might actually wanna work on some cars before he runs his mouth acting like he knows everything, even have a talk with the general manager which did not help at all and who also lied to me. So thanks for screwing me over Acura hope you enjoy this review. If you want a reputable shop definitely go to Youngblood Nissan where they actually treat you right! More

A good experience They were helpful in answer our questions . We were also looking at possibly trading for a new car. They gave us the information we requested. They were helpful in answer our questions . We were also looking at possibly trading for a new car. They gave us the information we requested. More

Excellent service, great people to work with Professional, and personal service working hand in hand. All questions are answered in a straight forward no run around courteous way. Drop off my MDX Professional, and personal service working hand in hand. All questions are answered in a straight forward no run around courteous way. Drop off my MDX use courtesy car so no downtime for are day in Springfield. Outstanding dealership More

Extreme courtesy and professionalism Everything was set up for my arrival. They logged me in, took my keys, and sent me to the customer waiting area. There, I had my choice of breakfast s Everything was set up for my arrival. They logged me in, took my keys, and sent me to the customer waiting area. There, I had my choice of breakfast snacks and drinks to bide my time, as well as TV for my viewing. It wasn't long before my vehicle was done, ready for the road, and freshly washed. Their team made sure I was very happy with their service. These folks are great!!! More

Always Excellent Service I can depend on the service team to keep my vehicle running great. They are patient with my questions and professional in their service. How nice th I can depend on the service team to keep my vehicle running great. They are patient with my questions and professional in their service. How nice that I may also leave the shop with a clean car! More

Oil change, tire rotation Great , no complaints. Staff very friendly and helpful. Always feel like my car is getting best care at Acura. This is our second MDX and it is very Great , no complaints. Staff very friendly and helpful. Always feel like my car is getting best care at Acura. This is our second MDX and it is very reliable and great on road trips More

Always excellent It's always a great experience every time I bring my vehicles in. They get me in and out in a timely manner and keep me informed through the whole pro It's always a great experience every time I bring my vehicles in. They get me in and out in a timely manner and keep me informed through the whole process. I wouldn't go anywhere else. More