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Frank Leta Buick GMC

Cape Girardeau, MO

Overview
Employees
Reviews
Vehicles
4.4
72 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 72 reviews

April 04, 2026

I was promised a loaner vehicle during my service and when I got there, it was refused and I already had four appointment set up. I drove out and vowed never to go back. I have taken my business elsewher More

by gailz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Pettit
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Frank Leta Buick GMC responded

Hi Gailz, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (573) 837-4191.

April 03, 2026

Great service Steven was not a pushy salesman. He was professional and genuine. Took our situations into consideration on how he could help us More

by jackson10478
Recommend Dealer
Yes
Employees Worked With
Steven galmore
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Apr 05, 2026 -

Frank Leta Buick GMC responded

Thank you for choosing Frank Leta Buick GMC. Your feedback and rating mean a lot to us. We're glad Steven was able to help, and we hope to see you again!

Apr 08, 2026 -

Frank Leta Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2026

Sadie was great to work with, she made sure I was taken care of,very compassionate and professional young lady. Michael of financial understood my situation and was diligent in getting me financed. Great More

by cannie.blankenship
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sadie Whitfield
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Apr 03, 2026 -

Frank Leta Buick GMC responded

We’re pleased to know our team provided compassionate and professional assistance during your used Chevrolet Trax purchase. Michael’s effort to secure financing is greatly appreciated. Thank you for highlighting their hard work.

April 03, 2026

Met my needs in a timely manner. Have a lot of vehicles to choose from More

by michael@anwrefrigeration.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Happy Galemore
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Apr 03, 2026 -

Frank Leta Buick GMC responded

We’re glad our extensive inventory and efficient process helped you secure your new GMC 3500. Enjoy exploring its capabilities and comfort. Thank you for choosing us, and we look forward to assisting you again.

April 03, 2026

Frank Leta dealership works fast and efficiently to service my car while I wait. They let me k in what goes on as they progress! More

by janetmoll102
Recommend Dealer
Yes
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Apr 03, 2026 -

Frank Leta Buick GMC responded

Thank you for sharing your experience with the service on your GMC Acadia. We’re glad our team could complete the work quickly and keep you informed throughout. We look forward to helping you again whenever your vehicle needs attention.

Apr 06, 2026 -

Frank Leta Buick GMC responded

Hi, thank you for your wonderful review! We're thrilled to hear that you found our service fast and efficient while keeping you informed throughout the process. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future!

April 03, 2026

Very unorganized long waits really to much to post To much to post here I have explain to manager More

by rhondakay049
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 03, 2026 -

Frank Leta Buick GMC responded

Ronda, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Apr 06, 2026 -

Frank Leta Buick GMC responded

Hello, thank you for taking the time to leave us your feedback. We would like the opportunity to make this up to you. Please contact our manager at (573) 837-4191 so we can make your experience a positive one.

April 02, 2026

Dropped the car off. But always great service! We go there when ever we need anything! More

by Jerlesres08
Recommend Dealer
Yes
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Apr 03, 2026 -

Frank Leta Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Leta Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

Apr 06, 2026 -

Frank Leta Buick GMC responded

Hi, thank you for your kind words! We're thrilled to hear that you always receive great service and trust us for your needs. We appreciate your support and look forward to serving you again soon!

April 02, 2026

5 Had a great experience working with Sydney, Brandon and Mike. Mike tried hard to make a trade with me. If the truck I was looking at, had bigger tires and wheels we were very close to a trade. Thanks to ev More

by williams63755
Recommend Dealer
Yes
Employees Worked With
Sydney, Brandon and Mike
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Apr 02, 2026 -

Frank Leta Buick GMC responded

We’re grateful for your five-star review. It’s great to hear our team worked hard to match the tire and wheel setup you wanted. Whenever you’re ready to explore more options, we’d be happy to help.

April 02, 2026

The worst dealership service I have bought from in the past 40 years ! Horrible service! More

by David
Recommend Dealer
No
Employees Worked With
Which time?
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Apr 06, 2026 -

Frank Leta Buick GMC responded

Hello David, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (573) 837-4191 so we can make your experience a positive one.

April 01, 2026

Disappointed I had to pay for a front License plate holder. Just bought a car from you. Should have received a front license plate holder for free More

by willieamerican
Recommend Dealer
Yes
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Apr 01, 2026 -

Frank Leta Buick GMC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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