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Frank Leta Buick GMC

Cape Girardeau, MO

Overview
Employees
Reviews
Vehicles
4.2
98 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 98 reviews

May 05, 2026

They wanted to make sure they knew my needs for a new vehicle. She called the next day to see if o had any questions. She helped me get my phone setup and connect to OnStar. More

by Debbiejman
Recommend Dealer
Yes
Employees Worked With
Cassidy Elders
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May 05, 2026 -

Frank Leta Buick GMC responded

It’s wonderful to know our team understood your needs for your new GMC Sierra 1500. We’re glad they followed up to answer your questions and helped set up your phone with OnStar. Enjoy the ride and thank you for sharing your experience!

May 01, 2026

They lie about service they were supposed to do then try and charge for things they didn't do. Refuse to talk to you when you confront them about it. More

by bcolson82.bc
Recommend Dealer
No
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May 07, 2026 -

Frank Leta Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 01, 2026

Very happy with Dani and the attention and cooperation that we received. I would recommend Frank Leta Buick GM to anyone. More

by jhoney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dani Tharnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Frank Leta Buick GMC responded

Congratulations on your new Buick Enclave. We’re thrilled that Dani’s attentive cooperation made your experience so positive. Thank you for recommending us; enjoy your Enclave and let us know if you need anything.

May 01, 2026

Everyone was friendly. I drove up and they quickly greeted me and took care of my vehicle. More

by janiecox
Recommend Dealer
Yes
Employees Worked With
Don't remember the name.
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May 01, 2026 -

Frank Leta Buick GMC responded

Thank you for sharing your experience. We’re pleased our team greeted you promptly and provided attentive service for your GMC Terrain. We look forward to assisting you with any future service needs.

April 30, 2026

Best experience with my car yall saved the day I will I will recommend you to all Buick owners More

by Nemohoez96
Recommend Dealer
Yes
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Apr 30, 2026 -

Frank Leta Buick GMC responded

Thank you for letting us know we could save the day for your Buick Verano. Your recommendation to fellow Buick owners means a lot, and we look forward to being here whenever you need us next.

April 29, 2026

Everyone was cordial and accommodating. There was quite a bit of waiting due to circumstances I wasn’t really aware of, but they got everything taken care of (with an overnight stay at Plaz More

by How would I know my screen name????
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody West, Terra Gross, and one other female whose name I can’t remember
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Apr 30, 2026 -

Frank Leta Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 29, 2026

this is the worst car buying experience i have ever had, i would not recommend this place to anyone More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Frank Leta Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 18, 2026 -

Frank Leta Buick GMC responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (573) 837-4191.

April 28, 2026

No update on problems. Had to call to find out after calling numerous times before someone got back to us More

by bonrob71
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasiddy
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May 03, 2026 -

Frank Leta Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 18, 2026 -

Frank Leta Buick GMC responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (573) 837-4191 when you have a chance. Thank you, and we look forward to hearing from you.

April 26, 2026

Very good experience. Did not feel pressured! Everyone that I dealt with was very friendly and professional. More

by cathygraham50jjj
Recommend Dealer
Yes
Employees Worked With
Dani Tharnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Tharnish
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Apr 27, 2026 -

Frank Leta Buick GMC responded

It’s wonderful to hear your purchase of the new Buick Enclave was pressure-free and that our team treated you with warmth and professionalism. If you ever have questions or need anything, please let us know. Dani

April 25, 2026

Steven was very good salesman. Knew the answers to all our questions. Took time to show us how the settings for new car features worked. Did not like trying to communicate with s More

by tacodavis2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Galemore
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Apr 26, 2026 -

Frank Leta Buick GMC responded

Here at Frank Leta Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Steven, and it was a pleasure having you at the dealership. We appreciate your review!

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