Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Frank Leta Buick GMC

Cape Girardeau, MO

Overview
Employees
Reviews
Vehicles
4.1
134 Reviews
Contact Dealership

511 S Kingshighway St

Cape Girardeau, MO

63703

Directions

Filter Reviews By Type

Showing 134 reviews

May 31, 2026

Better than expected. Got me in right away. Everyone was friendly Nice lounge. Well stocked More

by RThurman2
Recommend Dealer
Yes
Report | Print
Jun 03, 2026 -

Frank Leta Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 30, 2026

Well done. Fastest time so far. Got me in right away and advised well Period More

by jtvachal
Recommend Dealer
Yes
Report | Print
May 30, 2026 -

Frank Leta Buick GMC responded

Thank you for noting how quickly we got you in for your Buick LaCrosse service and offered practical recommendations. We’re happy the process was smooth and look forward to assisting you next time.

May 30, 2026

Tobias is a very good service person. He take good care of his customers. I'm very pleasure with him because he is concern about my vehicle and service. Please keep him and he deserves a More

by lawandanicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabias
Report | Print
May 30, 2026 -

Frank Leta Buick GMC responded

Thank you for sharing your positive experience with our service department. We’re glad your Cadillac XT5 received the attention it deserved and that you felt well cared for. We appreciate your support and look forward to assisting you again.

May 29, 2026

Gave us details of what they were doing & the price it would be Great service More

by Ohsm0331
Recommend Dealer
Yes
Employees Worked With
Don't remember, but very nice
Report | Print
May 29, 2026 -

Frank Leta Buick GMC responded

Thank you for noting how our team clearly explained the work and pricing for your Cadillac XT5. We’re glad you experienced great service and look forward to assisting you again.

May 28, 2026

They are always extremely helpful and very polite and always professional. Never have any issues or problems with them. More

by Tonicurtis231
Recommend Dealer
Yes
Employees Worked With
It was a female, I can't remember her name. She was very pleasant and very efficient.
Report | Print
May 28, 2026 -

Frank Leta Buick GMC responded

It’s fantastic to hear our team has been helpful, polite, and professional while servicing your Buick Encore GX. We’re glad you haven’t experienced any issues. We look forward to serving you again.

May 28, 2026

Bananas He would climb to the top of the Empire State building for my service More

by dstacy1969
Recommend Dealer
Yes
Employees Worked With
King Kong
Report | Print
May 28, 2026 -

Frank Leta Buick GMC responded

We’re thrilled our team’s dedication to your GMC Canyon service resonated so strongly. It’s encouraging to know you’d trust us for any challenge. Thank you for the five-star rating.

May 27, 2026

Didn't fix my problem. Doesn't return phone calls. Wasted my time. I will not recommend More

by paul.pfeiffer
Recommend Dealer
No
Employees Worked With
Tobias / Terra
Report | Print
Jun 01, 2026 -

Frank Leta Buick GMC responded

We're sorry that you didn't have a completely satisfying experience, Paul. Please don't hesitate to reach out to us directly. We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jun 01, 2026 -

Frank Leta Buick GMC responded

Hi Paul, I’m truly sorry to hear that we didn’t fix your problem and that you felt your time was wasted. Your experience is important to us, and I appreciate you bringing this to our attention. We strive for customer-centric service and will work on improving our communication and support to ensure this doesn’t happen again. I hope you’ll consider giving us another chance to provide the reliable service you deserve. (573) 837-4191 Frank Leta Buick GMC

May 27, 2026

Mason was fantastic. Pleasant, knowledgeable, and answered all my questions (there were two tons of them). He made my day brighter. Exceptional customer service. More

by grandmapower789
Recommend Dealer
Yes
Employees Worked With
Mason Miller
Report | Print
May 27, 2026 -

Frank Leta Buick GMC responded

Our team is thrilled to hear you felt supported through all of your questions during your Buick Enclave service. It’s great knowing the visit brightened your day. Thank you for acknowledging our exceptional customer care.

May 25, 2026

They didn't do the recalibration for the camera even though it wasn't going to rain all day and could have done it later. They was suppose to call me to reschedule and never did. When I called about it, More

by semasse2008
Recommend Dealer
No
Report | Print
May 26, 2026 -

Frank Leta Buick GMC responded

Hello, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (573) 837-4191. We look forward to hearing from you.

May 26, 2026 -

semasse2008 responded

I thought I was pretty clear that I left a voicemail for the manager and didn't get a call back.

May 22, 2026

Excellent I will tell my family and friends that they should go to Frank Leta for their next vehicle More

by rosmith386
Recommend Dealer
Yes
Report | Print
May 22, 2026 -

Frank Leta Buick GMC responded

Thank you for the kind words and for recommending us. We’re glad the service on your Buick LaCrosse met your expectations. We look forward to helping your friends and family in the future.

1
2
3
4
...
14