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Frank Leta Buick GMC

Cape Girardeau, MO

4.0
282 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 282 reviews

November 07, 2026

Lots of time spent in the dealership, but I’m extremely happy with the service and my purchase!! More

by Mfoster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Nov 07, 2026 -

Frank Leta Buick GMC responded

We're delighted you're so pleased with your GMC Yukon purchase and the care our team provided. Thank you for the five-star rating!

November 06, 2026

Very nice and kind people! My sales person was very helpful and eager to help. More

by billysturm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather P
Nov 06, 2026 -

Frank Leta Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2026

I had an appointment to drop my truck offf and pick a loaner. When I arrived I was told they wouldn’t have a loaner until the following day More

by liljj855
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tobias
Nov 09, 2026 -

Frank Leta Buick GMC responded

Hi, We sincerely apologize for the inconvenience you experienced with the loaner vehicle not being available when you arrived. We strive for customer-centric service and your feedback highlights an area where we can improve our reliability. Thank you for sharing your experience, and we invite you to reach out directly so we can discuss how to better support you in the future. (573) 334-6198 Frank Leta Buick GMC

October 30, 2026

Everyone was great. No pushing or trying to sell something you didn’t want or need. Allie and Chris were awesome, and Allie stayed with me throughout the entire process. More

by spurredscout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The manager, the finance guy, Chris, and Allie.
Oct 30, 2026 -

Frank Leta Buick GMC responded

We're glad your used Ram 1500 purchase came without pressure to choose anything you didn't want or need. It's rewarding to know you felt supported by our team throughout the entire process.

October 26, 2026

Tobias was very courteous and helpful My recall was something so small and not time consuming. He got right on it and showed me exactly what he replaced He also looked at an issue of concern on my tire More

by Diane.drury
Recommend Dealer
Yes
Employees Worked With
Tobias was great. Super customer service
Oct 26, 2026 -

Frank Leta Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 24, 2026

Every one was friendly and made me feel so welcome and inportant The guys in the shop is super cool. More

by newbern05
Recommend Dealer
Yes
Employees Worked With
Sidney she is the best she was a joy to work with.
Oct 25, 2026 -

Frank Leta Buick GMC responded

Thanks for sharing about your experience with Frank Leta Buick GMC. We appreciate your business and hope to see you again soon!

Oct 25, 2026 -

newbern05 responded

Sidney was really really helpful and nice and the shop guys.

Oct 25, 2026 -

newbern05 responded

They took good care me and 2017 zl1 camaro.

Oct 26, 2026 -

Frank Leta Buick GMC responded

Hello, thank you for your wonderful review! I'm thrilled to hear that you felt welcomed and important during your visit. Our team strives to provide customer-centric service, and your kind words truly reflect our commitment to quality and support. We look forward to seeing you again!

October 24, 2026

My experience with the dealership was excellent! Andrew was very professional, friendly, patient, and helpful throughout the entire process. He made sure I felt comfortable, answered all my question More

by eamy6723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 24, 2026 -

Frank Leta Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Frank Leta Buick GMC are glad to have you as a customer.

October 24, 2026

My experience with the dealership was excellent! Andrew was very professional, friendly, patient, and helpful throughout the entire process. He made sure I felt comfortable, answered all my question More

by eamy6723
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 24, 2026 -

Frank Leta Buick GMC responded

Thank you for choosing Frank Leta Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2026

The team was great and fixed my problem very quickly. It took a few minutes instead of a couple hours! More

by mdlomaxr2
Recommend Dealer
Yes
Employees Worked With
There were 3 people that we talked with and all were excellent to deal with.
Oct 23, 2026 -

Frank Leta Buick GMC responded

Hearing that the service on your GMC Terrain was completed in minutes rather than hours means a lot to our service team. We’re glad our technicians could resolve your issue so quickly.

October 22, 2026

If negative was an option I would choose it, the car I purchased, broke down on the the way home that was May 4th and to this day October 22 I still don't have my car fixed, when I was assured at the time More

by ethan.k.doud7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service department,
Oct 24, 2026 -

Frank Leta Buick GMC responded

Hi, we regret to hear that you had this experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (573) 334-6198 so we can work towards a resolution. We look forward to hearing from you.

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