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Frank Leta Honda

O'Fallon, MO

Overview
Reviews
3.9
853 Reviews
Call Dealership (636) 336-5000
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500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 853 reviews

June 17, 2022

Cody was everything you want in a salesperson. Not only did he know about the product he was selling , he was a blast to deal with, had to be the funnest time buying a car!!!! More

by Suzienae33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Zans
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Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We are glad Cody was able to help with your vehicle purchase.

June 14, 2022

Ryan was so awesome! I was able to get the vehicle I wanted at the price I wanted. Fair trade in value on my current vehicle. Process was smooth and fast! I recommend buy More

by MandyRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jul 02, 2022 -

Frank Leta Honda responded

Thank you for sharing your experience! We are glad Ryan was able to help with your vehicle purchase.

June 14, 2022

Craig took great care of my son for his first car purchase. Entire team was kind, helpful and courteous. More

by kala e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig R.
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Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We hope your son enjoys his new car.

Jul 03, 2022 -

kala e responded

Well we have had an issue since the initial review. The car was taken back to the shop for a repair, it’s been 5 days and we still do t have a loaner. Unfortunately, the sales pitch didn’t say “loaner only if available.” First car purchase and car being serviced 14 days after purchase and now have nothing to drive . Ouch!

Jul 06, 2022 -

Frank Leta Honda responded

Kala, thank you for your additional feedback. My service manager will be reaching out to discuss your repairs. Please reach out if you need anything!

Jul 08, 2022 -

kala e responded

And so it continues, service manager didn’t call, I called and left a message Wednesday morning. No returned call. Called Thursday to talk to our sales rep who is no longer with the organization. Another gentleman said he would take this on personally and get back with me or have service manager call. Still nothing. I find it hard to believe that there are no loaners available for the past 10 days at EITHER location. Someone PLEASE call me and explain what is going on.

Jul 08, 2022 -

Frank Leta Honda responded

Kala, our service manager Kevin Gundy can be reached at kgundy@frankleta.com. Please reach out if you do not hear from him soon.

June 11, 2022

Great experience buying a car. Ryan Pennington was easy to work with and the whole process went very smoothly. More

by Dave Knoebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pennington
Report | Print
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review, Dave!

June 11, 2022

Both Jeremy Williams and Ryan Pennington made the process smooth and easy. It was a challenge to get a new vehicle during pandemic time, but they kept us well informed every step of the way More

by czambrzuski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Williams, Ryan Pennington
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June 11, 2022

Devon Baner did an outstanding job walking us through the purchase process and helping us find the perfect vehicle for the needs of our family. Thank you again, Devon More

by bigtimber1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Baner, there were others, but the names I cannot recall.
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Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We hope you and your family enjoy your new car.

June 08, 2022

Working with Jessie was the best experience I’ve ever had buying a car! She listened to what I wanted and don’t want and not once did I feel pressured . It was a seamless transaction. I will most definitely More

by Jonathan Torres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
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Jul 02, 2022 -

Frank Leta Honda responded

Thank you for sharing your experience, Johnathan! We are glad Jessie was able to help with your vehicle purchase and look forward to helping in the future.

June 07, 2022

Devin made this process so simple and easy, I’m so glad I came to this dealership. More

by Villanueva2194
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Baner
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Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We are glad Devin was able to help.

June 07, 2022

Amazing service, Jessie was awesome super helpful and went above and beyond to help with the situation More

by kamerontoennies
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
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Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We are glad Jessie was able to help.

June 06, 2022

Extremely impressed with the complete operation. Confidence in our future dealings with Frank Leta is very high! More

by nedp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pennington(outstanding, knows his products, very professional)
Report | Print
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We appreciate the feedback and look forward to helping in the future.

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