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Frank Leta Honda
O'Fallon, MO
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 875 reviews
August 01, 2025
Switched over from BOMMARITO VW, and so glad we did! Not only will I have a super reliable car, I can also rely on the staff at Frank Leta to understand my needs as a car owner. They have a family frien Not only will I have a super reliable car, I can also rely on the staff at Frank Leta to understand my needs as a car owner. They have a family friendly vibe and will ensure you’re taken care of. I will definitely be back to shop at the O’Fallon location again. More
by SuzyO
Employees Worked With
Jim H., Chris - Finance
July 31, 2025
Charged over $700 for refurbished alternator plus labor of course. (Total was over $1100) Found it at 3 legit part stores for average of $350. We’ve been with Leta for years and have referred many friends of course. (Total was over $1100) Found it at 3 legit part stores for average of $350. We’ve been with Leta for years and have referred many friends and family to them but I can’t justify continuing to take my business to them if they are literally going to double the cost of parts. Do a better job Leta or you will continue to lose customers. We were going to buy a new car after September. We still are but it won’t be from Leta Honda More
by Mjhecht1
Employees Worked With
Stevie
July 10, 2025
Purchased a brand new Honda last week. It was a relaxed, easy purchasing experience. I dealt with Ryan and he was very knowledgeable and accommodating. He obtained everything I wanted on t It was a relaxed, easy purchasing experience. I dealt with Ryan and he was very knowledgeable and accommodating. He obtained everything I wanted on the car at a good price. More
by porter
Employees Worked With
Ryan Pennington
April 14, 2025
When the vehicle was bought, they sold a bullsh! t warranty that was not needed. It took about a month to get that refunded. Now when there are documents needed for insurance, they don't want to lift t warranty that was not needed. It took about a month to get that refunded. Now when there are documents needed for insurance, they don't want to lift a finger to help you. Frank Leta Honda is not a good place to buy from if you want support after the deal. More
by NS20
Employees Worked With
Finance Department, The Sales Manager
April 11, 2025
We started looking at cars with Harold and then went on vacation. Told him we would get in contact with him when we got back. He was gone when we got back so we worked with Ryan. Ryan was good but I f vacation. Told him we would get in contact with him when we got back. He was gone when we got back so we worked with Ryan. Ryan was good but I felt that because we had to order our car, there were some things that we could’ve changed out. (Because they did not have a black car in stock, we ordered a black car, and got black wheels And tire rims… (we could get it changed out now for a price but its nit an upgrade, it’s a preference. It is something that I have to get used to because I would’ve preferred to have the silver tire rims). I feel like the service department (Steve) did an excellent job when we had to bring it in and they were very knowledgeable about all the new features. More
by balchpeggy
Employees Worked With
Harold, Ryan (sales) Madison Steve (Service)
March 27, 2025
Worked with Steve Neely gave me a great deal on a new CRV and great price on trade in. It helps to work with the right person and Steve’s the guy. Absolutely on hassle. and great price on trade in. It helps to work with the right person and Steve’s the guy. Absolutely on hassle. More
by jerry.minski
Employees Worked With
Steve Neely
March 04, 2025
This dealership is a big joke they use bait and switch tactics to lure customers into their dealership with false advertising and misleading information. I have been lied to multiple times about being app tactics to lure customers into their dealership with false advertising and misleading information. I have been lied to multiple times about being approved for financing a vehicle from them and other dealership in the Frank Leta franchise. I was told by a salesman to get out of the dealership and stop wasting his time . Also have had my credit report randomly run multiple times without my signature or consent the most recent time was back in November of 2024. The manager just ignored me. The company just lies and doesn’t care about the customer More
by Abel Horton
Employees Worked With
All the employees and managers don’t care
