Frank Leta Honda
O'Fallon, MO
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Poor customer service! Agreed to the price then sales rep came back with paper work to sign with the wrong price 3 times. Waited 2 hours to meet with F and I even though Agreed to the price then sales rep came back with paper work to sign with the wrong price 3 times. Waited 2 hours to meet with F and I even though I was paying cash. Three weeks later still waiting for them to find the title. I was Informed the Missouri state inspections were included in the sale. State inspections provided are not valid, car was delivered to me anyway. Sales rep no longer responding to emails, requesting assistance with status of title. Management and business practices are very disappointing. I Do not recommend this chain of dealerships! More
Wonderful experience! Cody Z. And Ryan P. we’re very helpful in assisting us to get the car we needed. Both seemed very knowledgeable about the car we wanted and took what Cody Z. And Ryan P. we’re very helpful in assisting us to get the car we needed. Both seemed very knowledgeable about the car we wanted and took what features we required into consideration from the very beginning. More
Just want to put a shout out to Jason Jacob's for helping me with the kind of car I was looking for. I was wanting something compared to my last car and was a bit picky with what I would get. A few days late me with the kind of car I was looking for. I was wanting something compared to my last car and was a bit picky with what I would get. A few days later I got a video sent to me from him on a car and it was Exactly what I was looking for!! Thanks Jason for your hard work! More
Very thorough, helpful, and caring about their customers. Made sure I was satisfied with my purchase and that everything was taken care of and safe to drive. Very grateful for the sales team and finance depa Made sure I was satisfied with my purchase and that everything was taken care of and safe to drive. Very grateful for the sales team and finance department More
Bought a 2016 Dodge truck from Frank Leta Honda and the salesman Kyler DeGaeto was great. I was driving quite a ways to see the truck and must have called three or four times with questions about the truc salesman Kyler DeGaeto was great. I was driving quite a ways to see the truck and must have called three or four times with questions about the truck. He would go out to the truck each time and find out the answers to my questions. I also wanted to secure an interest rate before I drove there and he did his best to facilitate that. If you are looking for a vehicle, you should ask for him. More