Frank Leta Honda
O'Fallon, MO
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Great Experience I went to Frank Leta Honda to look at the 2015 model Honda Pilots. My wife and I were met at the door by Tabitha Garcia. She not only made us feel I went to Frank Leta Honda to look at the 2015 model Honda Pilots. My wife and I were met at the door by Tabitha Garcia. She not only made us feel welcome, she provided us with helpful information that we used to trade in our 2011 Honda and purchase a new 2015 Pilot. I would gladly recommend Tabitha to any potential Honda buyers. More
Excellent Experience! I went into Frank Leta "just looking", as I had recently had a problem with my previous vehicle. I wasn't looking to buy at that moment, but Tabitha I went into Frank Leta "just looking", as I had recently had a problem with my previous vehicle. I wasn't looking to buy at that moment, but Tabitha Garcia made it work within my budget. She has been nothing but top notch...knowledgeable about the vehicle, attentive to my questions, and caring as well (as my Father had passed away). I highly recommend Frank Leta and Tabitha Garcia! More
Best Car Buying Experience I was extremely impressed with our sales person Donna C at Leta Honda. Her professionalism made this car buying experience the best I've ever had. E I was extremely impressed with our sales person Donna C at Leta Honda. Her professionalism made this car buying experience the best I've ever had. Everyone I talked to at Frank Leta Honda was knowledgable and courteous. I will buy there again. More
Seond time around Outstanding! This dealership knows how to treat it's customers. Jason Hawkins and Ryan Warren get kudos for a job well done. Go see Jason for your Outstanding! This dealership knows how to treat it's customers. Jason Hawkins and Ryan Warren get kudos for a job well done. Go see Jason for your next new or pre-owned car. More
Never again I purchased a used car from Leta. 2 days after purchase, i come out to a flat tire on my car. When brought to a to repair shop they told me the ri I purchased a used car from Leta. 2 days after purchase, i come out to a flat tire on my car. When brought to a to repair shop they told me the rim was cracked. I contacted Leta and brought the car in to be looked at. I waited a hour and a half, when someone asked if they told me what they found I said no. The service guy forgot about me, and instead went lunch. So I wasted 1 hour for no reason there. Now, I decided to cancel my extended warranty. I go in to sign a form which should take 10 minutes. I sat for an hour and twenty minutes. Angry over the wait. I finally get Josh Williams to look at my odometer so i can leave and not waste my afternoon there. He was suppose to email the forms to me. Guess what a week later and I'm still waiting on Josh. They treat you well until your financed then they don't care. Now i know you can beat a Leta for sure. More
Great People to work with Frank Leta worked well with me and my particular needs. The sales person who attended to me was Nate Thomas who was impeccably patient and helpful an Frank Leta worked well with me and my particular needs. The sales person who attended to me was Nate Thomas who was impeccably patient and helpful and personable and got me a fair price on my new CR-V. He even sat in my new car and helped me set up the blue tooth connection with my phone. Most helpful! Roger Harmon who helped me with setting up the payments, etc, was also great and I had good conversations with him. He patiently answered all my questions. I have no complaints and would definitely recommend this dealership to others, including my family members. More
"A Win/Win Deal" I fell in love with my daughter's new Honda Accord Coupe, but I had a car that was only a year old. I wanted to trade, but didn't want to give my cur I fell in love with my daughter's new Honda Accord Coupe, but I had a car that was only a year old. I wanted to trade, but didn't want to give my current car away. The first offer Frank Leta made us on our trade was what I considered a fair amount and what I had gone into the dealer looking to get for my trade. They also gave us what I felt was a fair price on the new car that I was so in love with and wanted. Definitely a win/win for both of us. More
Great Experience Jason was very friendly while showing the car. Ryan made the transaction part smooth. Both of them were curteous, and not too pushy at selling accesso Jason was very friendly while showing the car. Ryan made the transaction part smooth. Both of them were curteous, and not too pushy at selling accessories and protection plan that I did not need. More
Certified Used 2012 Honda Pilot I went to Frank Leta after having done some shopping at other dealers around town. I saw a Certified Used Honda Pilot listed on autotrader as I was o I went to Frank Leta after having done some shopping at other dealers around town. I saw a Certified Used Honda Pilot listed on autotrader as I was out looking at cars, and decided to drive back across town to look at it. Chris Saxe helped me when I got there to look at the car and we went on a test drive. I was actually good with the price the car was advertised at, and didn't "negotiate" on the price for the used car. So, I can't comment on the negotiating tactics they used there. I appreciated him being available and working with me even though he had another person to work with as well. The one part I didn't care for from Frank Leta was on the additional warranty, I am not a huge fan of the warranties and felt that it was a bit of a hard sell. It also led to us going over the price we were looking for on the vehicle. The reason I gave them 5 stars though was that even this process showed something good. After working through numbers and agreeing to the prices, I was feeling sick to my stomach because we were going over our planned monthly payments and length of loan. I told the financing consultant that I felt that way. And that I was not happy with where we ended up. To give him credit, he went in and ran through things again, and got our payments down by finding a little drop on the interest rate. I'm not sure how that worked, but he was able to make me happy by doing that, and made the sale feel good overall. More
Awesome It was a fabulous experience. My sales person was Chris and he made it work for me with the best price. I would recommend this dealer to everyone It was a fabulous experience. My sales person was Chris and he made it work for me with the best price. I would recommend this dealer to everyone More