
Frank Leta Honda
O'Fallon, MO
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We were impressed with our sales rep, Tracy and the entire staff at Frank Leta Honda. Our experience was first class and they respected our time. entire staff at Frank Leta Honda. Our experience was first class and they respected our time. More
wow! I never knew buying a new car could be so easy and painless! I was somewhat dreading the whole event because of prior experiences....but then we met Chris! For one, he must have the patience of a sa painless! I was somewhat dreading the whole event because of prior experiences....but then we met Chris! For one, he must have the patience of a saint, because I am the shopper who likes to look at everything and then make my decision (unlike my husband who sucks the fun right out of it by seeing - liking - buying). Chris was totally accommodating to everything - our schedule, our questions, our 2 kids that were with us...my anxiety. I think I actually had 'fun' buying a new car! who knew?? I may have to do this again :o) I can't say enough great things about Chris and would totally recommend him and the 'car-buying-pleasure' he provides. I'm pretty sure he won't be making my payments for me, but I still think he's THE BEST! Thank you Chris...and thank you Frank Leta Honda for providing such a courteous sales member and from what I hear....and awesome service department too! I would be remiss if I did not mention the added bonus of the popcorn machine and fully stocked refrigerator...a total hit with our boys! :o) More
Having a chance to meet Chris is really great to me. He gave me everything - model, color, time, location and price - I want to have regarding my first car in the US. I entered US for the first time, and s gave me everything - model, color, time, location and price - I want to have regarding my first car in the US. I entered US for the first time, and start my life here happily because of him! More
Chris was great and quick in finding vehicles that would meet our needs. He didn't waste any time. It didn't take us long to make a final decision on which vehicle to purchase. I did not feel any "sales pr meet our needs. He didn't waste any time. It didn't take us long to make a final decision on which vehicle to purchase. I did not feel any "sales pressure" coming from Chris at all as I felt from other salesmen with other dealership. I felt like home with Frank Leta Honda Dealership. Josh, the Finance Manager, is so friendly and easy to interact instead of dealing a strict business interaction. This is the third vehicle our family purchased from them over the years. We use their car services for our car maintenance over the years. We trust Leta Honda more than any other car dealerships/services. Big Thanks out to Chris, Josh, and Leta Honda family. More
I shopped for tires to my Honda Civic around St. Louis and got a quality all season tires from Frank Leta and got the tires installed, balanced and alligned the wheels for a price better than the other de and got a quality all season tires from Frank Leta and got the tires installed, balanced and alligned the wheels for a price better than the other dealers. i also got a new battery installed at the time of service. Overall experience was very good. More
"Frank Leta" is family now. I had some pretty extensive car repair that needed attention on my Honda Pilot before a trip. *John Ricciotti in service treated me with TLC and gave me every break extensive car repair that needed attention on my Honda Pilot before a trip. *John Ricciotti in service treated me with TLC and gave me every break possible. *Mike Price in service also went out of his way to help me. I was so impressed with the service, I brought my daughters Honda Pilot in to have it repaired before we leave for a family reunion trip. Her husband is in the Military and we wanted to make sure she and her children would be safe with no interuption's on the trip. *Michael Law is helping me today, he has been very helpful. The "Frank Leta" service department runs like a well oiled machine. They work together, so you like working with all of them. More
So in Aug. 2012 we bought a used 2012 VW CC. We went to this dealership just because they had the car we wanted with all the features we wanted. When we went for a test drive we noticed that the windshield this dealership just because they had the car we wanted with all the features we wanted. When we went for a test drive we noticed that the windshield was cracked. The salesman was very nice and said they would replace the windshield. We were fine with that thinking there wouldn't be a problem. Well just 9 months later the reaview mirror fell off!!!!!. A new car with 30K miles and the rearview mirror falls off. I call frank leta and let them know they tell me they want to see it. Long story short, it took alot of talking and a letter to the General manager of the location to get it taken care of. THEN, the act like they are doing me a favor by fixing it. To be fare i should mention that the rearview mirror fell off because of a manufacturing defect with the windshield that was put it. Bottom line: I will never go back because frank leta put an inferior quality windshield in my car( i have a hard time believing that an OEM windshield would have the same problem) in the first place. Then made me fight them to get the rearview mirror fixed. On top of that the rain sensing wipers STILL DOES NOT WORK ( the sensor sits behind the rearview mirror) it was such a nightmare getting them to work on something last time .. i'm going to pay out of pocket to get it fixed. Next time if Frank Leta has the car I want... ILL WAIT!!! More
Chris was very helpful to my mom. He really went above and beyond to find a car that was right for her and her budget. Thanks to Chris and Frank Leta! and beyond to find a car that was right for her and her budget. Thanks to Chris and Frank Leta! More
I Had a great experience at this dealership. They are very personal and are highly invested in helping you make the RIGHT choice when buying a car.. Chris was a great help and i strongly recommend asking very personal and are highly invested in helping you make the RIGHT choice when buying a car.. Chris was a great help and i strongly recommend asking for him! More