Frank Leta Honda

The service I received from the sales rep - OUTSTANDING! This is my second time here and I will continue to buy from them. The finance department was a little bit disheveled when i was there and had to have This is my second time here and I will continue to buy from them. The finance department was a little bit disheveled when i was there and had to have me come back twice which was inconvenient - but they gave me an oil change free to make up for it. More

My wife and I were so satisfied with our purchase of a 2013 Accord with a trade-in last Saturday morning, that we took a lunch break and purchased a second Accord in the afternoon. 2013 Accord with a trade-in last Saturday morning, that we took a lunch break and purchased a second Accord in the afternoon. More

I chose this dealership because the review was pretty good and I heard some people had good experience purchasing a vehicle here. I worked with Tracy and purchased a Honda Civic 2012. She is very friend good and I heard some people had good experience purchasing a vehicle here. I worked with Tracy and purchased a Honda Civic 2012. She is very friendly and helpful. I was shopping around a few dealerships and she beat my best offer over the phone. And then we I went to get the car the next day. I was very happy about the experience. More

First off I want to talk about how awesome my salesman is. His name is Tom Mcmahon and I reccommend everyone to buy this guy. His non-pressured approach mixed with extensive knowledge sets him apart fro is. His name is Tom Mcmahon and I reccommend everyone to buy this guy. His non-pressured approach mixed with extensive knowledge sets him apart from every salesman i've ever met. Ask for Tom! Secondly, the management team and other people at the dealership are very respectful and fun to be around. Last, I got an unbelievable deal(Thanks to Tom) and my car is perfect. Love Frank Leta! Love Tom McMahon More

Based on the needs of our growing family, we decided to look into buying a minivan. After researching them, we decided on the Honda Odyssey. We first visited another local Honda dealership & after waitin look into buying a minivan. After researching them, we decided on the Honda Odyssey. We first visited another local Honda dealership & after waiting 15 minutes without even being greeted, we left. The experience at Frank Leta Honda was at the top of our car buying experiences. Mostly that is due to the great salesman we worked with, Jason Groeller. He wasn't pushy, was very knowledgeable about the vehicle, & seemed genuine about finding us the right vehicle. Even after the purchase, Jason insisted that my wife come back when convenient for her so that he could go over all of the features of the new van. He spent about an hour setting up the bluetooth, the lock settings,etc, & making sure to answer all of her questions. We recommend Frank Leta Honda & especially working with Jason. Mike H. Lake St Louis, MO More

My experience with Frank Leta was the best car buying experience I have ever had. Chris was very helpful and straightforward with me the entire time. I came in knowing exactly what I wanted and he did a experience I have ever had. Chris was very helpful and straightforward with me the entire time. I came in knowing exactly what I wanted and he did a wonderful job of working with me to make it all happen. I love my new Honda! I was very impressed with this dealership and would recommend it to everyone I know as well as Chris. More

Both Matt Prater and Tracy Kelley made our car buying experience FUN!!! Tracy was there for us all the way getting the right car with all of the options we wanted; delivering it all on time and at a g experience FUN!!! Tracy was there for us all the way getting the right car with all of the options we wanted; delivering it all on time and at a great price! We agree.... You Can't Beat a Leta! Jerry and Maureen Avenevoli O'Fallon, Missouri More

Keith Kamp did an excellent job in listening to my needs and quickly finding vehicles that met my requirements. He prepped vehicles while my son and I test drove the cars and had the next car waiting for us and quickly finding vehicles that met my requirements. He prepped vehicles while my son and I test drove the cars and had the next car waiting for us upon return... warmed up and pulled up front ready to go. It was early February and really cold. After driving several vehicles we selected our car. The car we liked had some vibration in the steering wheel and Keith was quick to get a technician's evaluation of the problem. Before long the car was ready to go and the vibration in the steering wheel was fixed (resulting from low/uneven tire pressure). During the sale Keith was upfront and strait on every aspect of the process. He was quick to take our counter offer to the sales manager and he processed the paperwork quickly. After the sale Keith was very good about following up with me to make sure everything was going well and the car was running as expected. He also made sure our license paperwork was sent out quickly. In fact, he did a little of the follow-up while at home with the flu. How's that for customer service? I certainly didn't expect him to work while he was ill, but he did. A few words about Nick Dubrouillet. Nick wasn't my sales associate but he was called in to help when I asked about getting an iPhone adapter for the car. Nick connected me with Tanner at Custom Sounds and the two of them took great care of me and for a really fair price. Another quick plug... if you need any stereo or speaker work for your car, see Tanner at CustomSounds in South County. Last, Gus handled my financing and paperwork like a pro. No pressure, no over the top up-selling, just a very strait forward and courteous approach. Car shopping can be kind of stressful, that wasn't the case for me at all at Frank Leta. I will absolutely go back for future automotive needs. More

I bought a new Honda Odyssey from Frank Leta Honda in October 2012 after my old Honda was totaled in an accident. Due to delays with the two insurance companies and Honda finance with the gap insurance, October 2012 after my old Honda was totaled in an accident. Due to delays with the two insurance companies and Honda finance with the gap insurance, the matter was not completed until January 2013. I spoke to Honda Financial many times during this time and they told me there was no record of the new vehicle so there were no payments due. If there were back payments due once the paperwork was complete, they assured me that they would differ them to the end of the loan term. So my wife and I used the money to pay medical bills relating to my Parkinson's disease. Now comes the strange part. At the beginning of February 2013, I was contacted by Kevin Shultz at Frank Leta Honda, who informed me the paperwork was complete and I owed them $1,390.24. When I inquired about the money they claimed I owe them, I was told they made two payments on the vehicle and now I owed them the money. I tried to explain that Honda had agreed to defer the payments and I don't have the money as it was spent on medical bills, but Frank Leta continued to insist they need the money and have threatened legal action. I don't understand how they can do this without my permission or knowledge of them making the payments. More

We wish to gratefully acknowledge the kindness and We wish to gratefully acknowledge the kindness and cooperation of Marco Gentile, General Sales Manager, Diane Deubeleis, Receptionist, and Paul Quise We wish to gratefully acknowledge the kindness and cooperation of Marco Gentile, General Sales Manager, Diane Deubeleis, Receptionist, and Paul Quisenberry, Service Advisor, at Frank Leta Honda, in O’Fallon, Missouri and the disrict manager of AUL insurance. What began with a simple check engine light appearing on our daughter’s 2006 Honda Civic Hybrid dash one evening, by the next morning became a $3000 major repair problem. Having purchased the pre-owned Honda, from Frank Leta, three years ago, with an extended warranty, which is still in-force, we had hoped for some help with the repair. The needed part, which Honda calls an emissions component, is the IMA Battery, which runs the hybrid’s electric motor. The warranty company declined payment of the claim, stating batteries are excluded from the coverage. Recently graduated from college, working for low wages, paying school loans and still living at home, our daughter, Lauren, is not in the position to pay such a major repair. It is only through the intersession of Marco and Frank Leta team’s willingness to help, that by the afternoon, we were informed Honda and the warranty company, would be covering the entire cost of the repair! These are the kind of ethics, are what are missing in so many companies these days . But at Frank Leta they stand behind their word and put the needs of the customer first. We wish to thank Frank Leta Honda, the amazing Leta Team and AUL, for helping our daughter resolve this issue! She still loves her Honda and we know where to shop for our next vehicle. Truly, thank you all! We now really understand what the advertising means when it says, “You can’t beat a Leta Honda” It should also say ......"We stand behind out customers with our full support." thank you again! Robert and Ellen Lyner of Chesterfield, MO More