Back

Frank Leta Honda

O'Fallon, MO

3.9
858 Reviews
At Frank Leta Honda we pride ourselves in providing a first-class customer experience. Leta for Life is more than a set of benefits. It's our promise to you: At every step of your journey through life Leta is there for you. Over a lifetime and for every time of life. Birthdays graduations first dates and first jobs. -Lifetime Warranty -Lifetime Car Washes -Lifetime Pickup & Delivery -Lifetime Tech Support We just like taking care of people.
Contact Dealership

500 Auto Mall Drive

O'Fallon, MO

63368

Directions

By Type

Showing 858 reviews

October 06, 2012

Conrad LIED to us, we worked out all the details before we made the 3 hour drive to buy a new Honda accord. We arrived to find a filthy, scratched up Honda accord demo with 10,000 miles. This dealership More

by Dianesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Conrad
Oct 15, 2012 -

Frank Leta Honda responded

Diane, I am very sorry to hear about your experience. It is our goal to provide an outstanding customer experience 100% of the time. If there is anything that I can do to make things right, please don't hesitate to contact me. My e-mail is joe@frankelta.com, or you can contact me on my direct line, (636) 336-5043. Again, I apologize, and I look forward to speaking with you. Sincerely, Joe Brown

August 20, 2012

We have bought our last two Hondas from Tracy. She is very helpful and knowledgeable. I only spent about 2 hours total to purchase my new Accord. I would like to thank everyone in the sales and finance d More

by jkennedy74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Kelly
August 06, 2012

I am always pleased when I go to Frank Leta Honda! My last visit was exceptional. I worked with Kelly and he was wonderful. He explained everything to me and gave me a courtesy car while the service an More

by sunnyhaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
July 31, 2012

Our new car buying experience was good. I was able to use the internet to not only find the make and model information, but to effeciently get pricing information to help make the decision. More

by jswitzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy and Forrest
July 31, 2012

Great Service, Friendly staff and Fair price. Always a very positive experience. Always Bring both my Hondas to Frank Leta. So happy with Frank Leta I also bought my Acura TL from them. More

by mscherer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
July 25, 2012

After reading the reviews from Frank Leta Honda, I felt compelled to come in and look. I had been in the market for some sort of crossover or SUV. Unfortunately I still have a car I am paying on and we do More

by JKMouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to say
Jul 30, 2012 -

Frank Leta Honda responded

I am very sorry to hear about you poor experience. We take customer satisfaction very seriously at Frank Leta Honda. We do offer guaranteed financing, regardless of credit history. I'd love the opportunity to earn your business. Please don't hesitate to contact me directly at either joe@frankleta.com or (636) 336-5043. Again, I apologize for no one getting back to you, and I'd love to help you obtain financing on your next vehicle. Joe

July 24, 2012

I have been a customer of Frank Leta honda for several years. Everytime I need a new/used car, a tune up, or anything else I always feel welcomed and remembered by name. The dealership is clean and offers More

by arockafellow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cox
July 06, 2012

Great process and this is the way car buying should be. Kent went over and beyond to make sure I was satisfied! I have absolutely no credit and fresh out of college. Kent Kaiser promised me that I would be More

by Ernest204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Kaiser
July 02, 2012

I have purchased several cars over the years and the experience I had at Frank Leta Acura was by far the best. I don't think you could find a more professional and friendly staff. Thank you in particul More

by wasenius1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sabath,Travis Morss
June 28, 2012

I have no complaints besides the amount of time I spent I have no complaints besides the amount of time I spent at the dealership waiting for negotiation purposes or to sign documents, which can be expecte More

by hellrre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Keiser
...
79
...