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Frank Leta Honda

O'Fallon, MO

3.9
858 Reviews
At Frank Leta Honda we pride ourselves in providing a first-class customer experience. Leta for Life is more than a set of benefits. It's our promise to you: At every step of your journey through life Leta is there for you. Over a lifetime and for every time of life. Birthdays graduations first dates and first jobs. -Lifetime Warranty -Lifetime Car Washes -Lifetime Pickup & Delivery -Lifetime Tech Support We just like taking care of people.
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500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 858 reviews

June 25, 2012

This was my first Honda purchase. I wasn't sure which vehicle I wanted, but after talking with Kent Keiser just a few minutes, he summed me up pretty quickly and offered to show me the vehicle that I end More

by Karen Spengler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kent Keiser and Matt Craft
June 22, 2012

This is my third time buying a Honda from Frank Leta. The salesman, Bill McCoy was very easy to work with. Did not pressure the sale as other dealerships in St. Louis did, some were very arrogant and badmout More

by hondaguy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McCoy
June 20, 2012

Kent and entire staff was very knowledgable and helpful, never felt any sort of "pressure" and came away feeling very happy with my purchase. I truly felt like he was honest and straightforward about every More

by kellskeiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Keiser
June 18, 2012

Thank very much for what you guys did for me I do know I bought a car that was as its but you still repair may car and gave me a another care . The coast was not like several hundreds it was all most $20 More

by khadramuse06
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
All the staff from the customer to care sale man
June 16, 2012

This was the second Honda I purchased from Frank Leta Honda. Kent helped me with this purchase and was extremely helpful. It was a low pressure sale. The paperwork was easy and he was very accommodating More

by Tamaras70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent
June 14, 2012

Both Kent and Matt where very professional and courteous. Kent went the extra mile to get me the deal that best fit my budget. He also made sure that I was happy with the car I chose (2012 Civic LX). I would More

by daubuchon01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Keiser, Matt Craft
June 13, 2012

Arrived at dealership to test drive CRV and look at other vehicles. Kent was more than happy to help us and even talked with my 3 year old. We thought the CRV was too small and then test drove a crosstour. W More

by rescue17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent, Gus
June 12, 2012

I recently purchased an new Honda Fit from Leta Honda and the service that I received was outstanding! Matt Prater and Michael Craft were professional, courteous and willing to go the extra mile which made t More

by hmurphy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Prater and Michael Craft
June 02, 2012

I went there for a oil changed on 7/16/12 , Paul as my service advisor and techician 535. and on the honda multi point vehicle inspection checklist. they said I need to change the battery, I decided not More

by rubahsakti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave
May 25, 2012

I got my car from Frank Leta. After few months, a foul smell started coming from my AC. I took my car to service repair and they said its because of dirty air filter and asked me to replace air filter. Th More

by AnnoyedCustomerOfFrankLeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont remember name
May 25, 2012 -

Frank Leta Honda responded

On behalf of Frank Leta Honda, I'd like to apologize for your negative experience. It is our goal to provide the highest level of customer satisfaction to all of our customers 100% of the time. I would love the opportunity to make things right. I have spoken with my Service Manager about the issue. Please contact me on my direct line (636) 336-5043, or e-mail me at joe@frankleta.com, and we can work towards getting rid of that smell. Again, I apologize for the inconvenience, and would love the opportunity to correct this issue. Thanks, Joe

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