Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frank Leta Honda
O'Fallon, MO
862 Reviews
At Frank Leta Honda we pride ourselves in providing a first-class customer experience.
Leta for Life is more than a set of benefits. It's our promise to you: At every step of your journey through life Leta is there for you. Over a lifetime and for every time of life. Birthdays graduations first dates and first jobs.
-Lifetime Warranty
-Lifetime Car Washes
-Lifetime Pickup & Delivery
-Lifetime Tech Support
We just like taking care of people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 862 reviews
June 12, 2009
When I was in the market for a new car, I had it narrowed down to the exact car I wanted. I knew I wanted a Honda Civic. So, it was just a matter of finding the best dealership to purchase it from. I went down to the exact car I wanted. I knew I wanted a Honda Civic. So, it was just a matter of finding the best dealership to purchase it from. I went to 3 Honda dealerships in the St. Louis metro area to find the best deals and best service. And after my visit to Frank Leta Honda, I had no doubt in my mind where I was going to purchase my vehicle. From the minute I walked through the front door, I was greeted with a friendly smile by the salesperson. He wasn't too pushy or over-bearing. He knew I had done my homework and didn't try to give me the standard, typical sales pitch. It was a very smooth process and he made me very comfortable, which is why I purchased from this dealership. (Along with the great deal I got!!) I continue to go to Frank Leta Honda for routine maintence for oil changes, etc. And the service department is just as friendly and helpful as the rest of the staff. I highly recommend Frank Leta Honda if you are in the market for a Honda. More
by jchisholm14
Employees Worked With
Matt Prater
September 27, 2006
I am 40 years old, and my visit to Frank Leta Honda was by far the most horrifying shopping experience of my life. First, the saleswoman wanted me to fill out financing paperwork before she would show me a by far the most horrifying shopping experience of my life. First, the saleswoman wanted me to fill out financing paperwork before she would show me a car. I told her I would be paying cash. Out on the lot she became irritated and rude when I didn't like the first car she showed me. I stood in disbelief as she badgered and belittled me. She then ran inside and grabbed the sales manager, and the two of them teamed up on me. I was shocked and dismayed as the abuse flew wildly out of control. They called me stupid and crazy for not jumping on that car. I walked away stunned. It mystifies me that such an operation remains in business. Later that day, with trepidation, I visited another Honda dealer (Vincel Honda) and was treated like king. The salesman stood by while I looked at amny cars, and there was no pressure. He even offered to remove a couple of dealer installed options I didn't like. I had done my research, and knew how low the price could be dropped. He gave me that price. Needless to say, I bought a car that day, and NOT from Frank Leta. More
by MissouriTiger
