Frank Leta Honda
O'Fallon, MO
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I am 40 years old, and my visit to Frank Leta Honda was by far the most horrifying shopping experience of my life. First, the saleswoman wanted me to fill out financing paperwork before she would show me a by far the most horrifying shopping experience of my life. First, the saleswoman wanted me to fill out financing paperwork before she would show me a car. I told her I would be paying cash. Out on the lot she became irritated and rude when I didn't like the first car she showed me. I stood in disbelief as she badgered and belittled me. She then ran inside and grabbed the sales manager, and the two of them teamed up on me. I was shocked and dismayed as the abuse flew wildly out of control. They called me stupid and crazy for not jumping on that car. I walked away stunned. It mystifies me that such an operation remains in business. Later that day, with trepidation, I visited another Honda dealer (Vincel Honda) and was treated like king. The salesman stood by while I looked at amny cars, and there was no pressure. He even offered to remove a couple of dealer installed options I didn't like. I had done my research, and knew how low the price could be dropped. He gave me that price. Needless to say, I bought a car that day, and NOT from Frank Leta. More






