I took my 2018 Mitsubishi Outlander to the dealer in reference to a knocking noise coming from the front wheel area of the car. The car has 40k miles and is serviced regularly. Once inspected by the dealer, I was told that vehicle has been in an accident and the strut was bent, the alignment needed servicing and it needed all 4 tires replaced. The vehicle has never been in an accident and had a clean car fax when purchased. The vehicle is serviced regularly and we were never told it needed tires. We advised the service manager that we purchased an extended warrantee and it should be covered. The service manager told me since the car has been in an accident the service would not be covered under the warrantee. I advised the manager again that the car has never been in any kind of accident but he did not listen. So he quoted me a price of roughly $780 before taxes for the struts and the alignment service. I said no at first then called other shops to get other quotes and discovered that most of the shops in the area were charging between $780-$850 for the work, so we allowed the dealer to perform the service. The dealer kept my car for about a week and once we received the car back, the knocking noise was even louder and the car rode extremely rough. We called the dealer and advised them that nothing had changed and that car rode worst then before we dropped it off. The service agent told me that we should have purchased the tires for the car and told me that the shop was about to close and to call back first thing Monday morning.