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Franklin Chrysler Dodge Jeep Ram
Franklin, TN
362 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it.
We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 362 reviews
August 12, 2020
My overall experience was exceptional. Joe in sales and Hannah in finance took great of me and made my whole experience very enjoyable. Great dealership! Hannah in finance took great of me and made my whole experience very enjoyable. Great dealership! More
by ckp2k12
Helpful July 29, 2020
Michael Armani was great. It took a couple of days, but we were finally able to meet on a price that worked for both of us. we were finally able to meet on a price that worked for both of us. More
by Redjeepgirl
July 29, 2020
Loved the great experience of my purchase thanks to my great salesman Joe Brooks. the process was so smooth and i never felt pressured at all during the buying process. great salesman Joe Brooks. the process was so smooth and i never felt pressured at all during the buying process. More
by daltonjohnson19
June 19, 2020
My experience at Franklin CDJR was great from the beginning. I inquired about a vehicle online and received an email from a sales representative almost immediately. Aric took great care of me, he kne beginning. I inquired about a vehicle online and received an email from a sales representative almost immediately. Aric took great care of me, he knew what I was looking for and made sure I was aware of every option in my price range. I came to look at a particular Jeep, but when he showed me other options I found a much better fit for myself. Aric was the perfect sales representative to fit my needs and didn’t try to push me to get something I didn’t want. He worked hard to get me a fair deal for my purchase and trade in and, even on his day off, he made sure that I was being taken care of. I was also very pleased with Stephen and Greg in financing who accommodated my needs even in a time crunch. I would hands down refer my friends and family to shop with Aric at Franklin CDJR! More
by Courtney
Employees Worked With
Stephen in financing and JT in sales., Greg Shuman, Aric Adkins
June 17, 2020
STEPHANIE HUGHES WAS GREAT SHE MET OUR NEEDS AND GOT US IN A 2016 JEEP CHEROKEE LIMITED. GREG IN FINANCE WAS EXCEPTIONAL PURCHASE WAS FAST AND EASY IN A 2016 JEEP CHEROKEE LIMITED. GREG IN FINANCE WAS EXCEPTIONAL PURCHASE WAS FAST AND EASY More
by scottscheel25
Employees Worked With
Stephanie Hughes, Greg Shuman
June 15, 2020
the financial manger lanre took very good care of me. He was professional and provided excellent customer service. first time at the dealership and i enjoyed the experience. was professional and provided excellent customer service. first time at the dealership and i enjoyed the experience. More
by anthony
June 03, 2020
Great negotiator and bring me great choices of vehicle and conditions! He made everything on his aide to have a great deal for both sides! and conditions! He made everything on his aide to have a great deal for both sides! More
by ruizrmarcio
Employees Worked With
Derek Sanders
June 02, 2020
The guys at Franklin Chrysler Jeep Dodge exceptional. I worked with Thomas for the purchase of my new Dodge Durango. They were professional, and though there was a small issue with white time during my pur worked with Thomas for the purchase of my new Dodge Durango. They were professional, and though there was a small issue with white time during my purchase, Thomas and the management went above and beyond to ensure that I was satisfied. In the end I got a good deal on a vehicle, and the sales team at the dealership showed me that they appreciated and wanted my business. If you were in the market for a new or used vehicle, give this dealer a shout, On a sidenote, Thomas was very professional and never pushy, if this is your first time buying a vehicle or your 10th time, you would be well served with Thomas and with this dealership. More
by FocusSTorm
May 29, 2020
Great All Around Dealership - Love My Jeep I've been pleased with the sales and service of Franklin Chrysler, Dodge Jeep Ram (FCDJR) for over 6 years and I have purchased multiple vehicles from I've been pleased with the sales and service of Franklin Chrysler, Dodge Jeep Ram (FCDJR) for over 6 years and I have purchased multiple vehicles from from FCDJR over the same period of time. Very professional team that is trustworthy and customer focused. They all work very hard to earn my business and I am appreciative. More
by Mike SRT Jeep
Employees Worked With
I worked with JT, in sales as well., Hannah Keagle , Val Revin
May 26, 2020
Great Service Department! This is my first experience with the service department. Brandy is really great at her job. The service took less time than it was supposed to take. T This is my first experience with the service department. Brandy is really great at her job. The service took less time than it was supposed to take. They stayed in communications. More
by DVC
Employees Worked With
Brandy Willoughby
