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Franklin Chrysler Dodge Jeep Ram

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.1
420 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it. We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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1124 Murfreesboro Rd

Franklin, TN

37064

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Showing 420 reviews

September 23, 2026

Brought my truck in for a recall, the service staff were pleasant and easy to work with as well as very accommodating with regard to scheduling my appointment. More

by smileys28dames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall the young man’s name
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Sep 24, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Franklin Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

I'm sure my repair was a frustrating one for all those involved but Adam my service advisor was awesome and kept me updated the whole time. I really appreciated the effort he made to make a difficult situ More

by volfan8304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Franklin Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

Devon was awesome to work with from start to finish. He made sure all my concerns got addressed the entire process was very smooth, simple and stress free! The GM Matt Snow also checked on me multiple t More

by landon.bratcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanre Olayemo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Alexander
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Sep 24, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Franklin Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2026

Service reps are great. Sometimes need to nudge them for updates on vehicle. Service time has been less than stellar. While my vehicle was eventually fixed, I shouldn't More

by MLC63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Hi, thank you for your feedback. We're glad to hear that our service reps provided great support, but we sincerely apologize for the inconvenience caused by the service time and communication regarding your vehicle. We are committed to improving our reliability and ensuring a more customer-centric experience. Thank you for leaving feedback. Please reach out to us at (615) 857-8276 so we may identify ways to improve your experience.

September 17, 2026

Excelente servicio , muy buena comunicación y ayuda al cliente , recomendado 💯 es algo grandioso comprar en este dealer More

by Charli_jav94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Mota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you for the kind words! Our team takes pride in providing excellent service and communication to our customers. We are so happy to hear that your experience at our dealership was positive. We look forward to serving you again in the future. #customerfirst 💯

September 17, 2026

Service department lack understanding of customer service. I question the mechanics ability since I waited 6 hours and had to leave the trk for the weekend. More

by gregh616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
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Sep 19, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (615) 857-8276 when you have a chance. Thank you, and we look forward to hearing from you.

Sep 21, 2026 -

gregh616 responded

You ask me to call so I do … it takes 3.5 ‘minutes for someone to answer the phone and then get put on hold because the person I should talk with be right with me and Jousha picks up and puts me back on hold. I spent 15 minutes in total wait for someone. I disconnect after 15 minutes. This is not award winning service in my opinion. I was willing to give the dealership a chance to change my opinion.

September 17, 2026

This was the 2nd time that I purchased a Chrysler Van from Franklin Chrysler Dodge Jeep Ram! They have a great selection of vehicles to choose from and they take care of you. They are my Go-to dealer, Bl More

by Tanya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Flores-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Hobbs
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Sep 18, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you so much for your continued support, Tanya! We are grateful to have you as a loyal customer and are thrilled to hear that we have met your expectations once again. We look forward to serving you in the future and providing you with exceptional service every time. Thank you for choosing Franklin Chrysler Dodge Jeep Ram!

September 15, 2026

We have bought 2 vehicles from them, I have to say they go above and beyond. They’re the best, ask for Gavin Spencer or Joe Brooks. 10/10 More

by bayleejestes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Franklin Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it's always nice to know when we succeed.

September 11, 2026

Worked the deal over the phone with Austin. Showed up and checked out the truck with Ramon. Signed the paper work and on our way in our new truck we went. Easy Peasy! More

by Duddley0417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Mcmanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Cordova
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Sep 11, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you for choosing our dealership, we're thrilled to hear about your smooth and seamless experience with our team. Enjoy your new truck and please don't hesitate to reach out if you need anything in the future. Happy driving! 🚚🎉 #CustomerSatisfaction #EasyPeasy

September 10, 2026

Nicholas Marsch Was great to work with and made the purchase of my Jeep quick and seamless. Nicholas helped get my numbers where they needed to be and stayed after hours to confirm everything was compl More

by BrettG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Marsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2026 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you for your kind words, we are thrilled to hear that Nicholas provided such a seamless and efficient car-buying experience for you. We strive to go above and beyond for our customers and appreciate your recommendation. Happy driving in your new Jeep!

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