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Franklin Chrysler Dodge Jeep Ram
Franklin, TN
392 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it.
We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 392 reviews
August 12, 2026
Service was quick and advisor was very friendly. They have online portal for all suggestions and options to approve online is very good. They have online portal for all suggestions and options to approve online is very good. More
by Praveen.ganji
Employees Worked With
August 12, 2026
I recently had a very good experience with your service scheduling agent. Meredith is the person that I had the most interaction with. I have a Jeep Rubicon that may have been affected with the most recent scheduling agent. Meredith is the person that I had the most interaction with. I have a Jeep Rubicon that may have been affected with the most recent recall. I called and spoke with Meredith before Jeep dealerships had any information. Meredith reassured me that she would take down my name and number and call as soon as the manufacturer had sent out an action plan. Sure enough, on our around July 16 I received a personal call from Meredith to decode an appointment for me. Not many professionals do this. Adam, our service rep was equally competent. From this point forward when I need to schedule a service for my Jeep Rubicon I will personally reach out and try to schedule through Meredith. I can’t say enough nice things about her. I actually made it a point to stop by and introduce myself to her and her scheduling team. I hope the dealership realizes how “customer facing” they are and what a good job they do. Thank you Adam. Special thank you to Merdith. More
by Tim tucker
August 11, 2026
It took multiple phone calls for anybody to return my phone call. Once I got my phone call returned and they told me they would call me back. They never did. It was extremely frustrating. Trying to get phone call. Once I got my phone call returned and they told me they would call me back. They never did. It was extremely frustrating. Trying to get service taken care of at this dealership. Still feel like that no one really cared if I was happy or even if I was needed to talking with anybody “get in, get out” thank you. More
by Tyke
Employees Worked With
August 10, 2026
After my service advisor quit and nobody returned my call. I got a new service advisor “Michael” hasn’t responded to a single text or call that I have made. This dealer customer service is still horribl call. I got a new service advisor “Michael” hasn’t responded to a single text or call that I have made. This dealer customer service is still horrible as of August 2026. Run don’t walk away from this place. Over and over I’ve had crappy service. More
by whittymusic
Employees Worked With
Michael
August 06, 2026
Great customer service, would recommend for your jeep maintenance needs and Emily is a valuable addition to the service team. maintenance needs and Emily is a valuable addition to the service team. More
by PaulB
August 06, 2026
I’ve seen this dealership for probably 25 years, any questions? I expect to be making it a few more. questions? I expect to be making it a few more. More
by Mike
Employees Worked With
August 05, 2026
Franklin Chrysler Dodge Jeep Ram has the best selection the best prices and best sales team in the quad state area hands down! the best prices and best sales team in the quad state area hands down! More
by bdarnell113
Employees Worked With
August 04, 2026
Adam was easy to work with, explained the process and kept me updated the entire time. kept me updated the entire time. More
by Spencermoroney
Employees Worked With
August 03, 2026
Mathew was great no high pressure didn’t try to show us anything we were not looking at. Did everything he said he would do. anything we were not looking at. Did everything he said he would do. More
by Jason Locke
