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Franklin Chrysler Dodge Jeep Ram
Franklin, TN
362 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it.
We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 362 reviews
March 28, 2012
We have purchased three vehicles from this dealership and have always had a pleasant experience during the purchase and with all service matters needed. Thanks so much!!! have always had a pleasant experience during the purchase and with all service matters needed. Thanks so much!!! More
by rnconyers
Helpful March 09, 2012
Overall experience was good. All Personnel were friendly and helpful. Deal was fairly good. Auto has been good so far. Finding the desired vehicle was great since it required a search of other dealers. and helpful. Deal was fairly good. Auto has been good so far. Finding the desired vehicle was great since it required a search of other dealers. More
by bbird
Employees Worked With
SUsan Towerly
March 04, 2012
Absolute worst buying experience of all time! Walmart has better customer service. Please see my full review on Goo gle. It starts by discussing a red wagon. Do not buy from these crooks !!! better customer service. Please see my full review on Goo gle. It starts by discussing a red wagon. Do not buy from these crooks !!! More
by brandon4282
Employees Worked With
Jack Utz, Mike Davis, Anthony (Sales Mgr)
March 02, 2012
OVERALL GREAT EXPERIENCE, GREAT PRICING....GREAT NEGOTIATION...GREAT PEOPLE Tried to negotiate with a local dealership with bad results....drove to Franklin..(Thankfully)...got a great Jeep at a g NEGOTIATION...GREAT PEOPLE Tried to negotiate with a local dealership with bad results....drove to Franklin..(Thankfully)...got a great Jeep at a great price. More
by TJCOMPTON
Employees Worked With
ted jones, johnny moss, chris jensen, Ted Jones
March 01, 2012
The entire staff was very friendly & helpful answering all our questions and concerns. Also very patient with us making our decision with no pressure!! We test drove several cars! answering all our questions and concerns. Also very patient with us making our decision with no pressure!! We test drove several cars! More
by susie412
Employees Worked With
Jimmy Carter, Johnny Moss, finiance person & another sales man, Jimmy Carter
February 29, 2012
Service Manager, Tammy Kelly and Consultant, Tonia Emmit were extremely helpful in determining the problem on my Jeep and finding a cost effective solution. Thanks! were extremely helpful in determining the problem on my Jeep and finding a cost effective solution. Thanks! More
by finnigan01
Employees Worked With
Tammy Kelly and Tonia Emmit
February 26, 2012
Jack was straight forward and no pressure. He let me take the car I was interested in home for the night and drive it, since I lived close. Made reviewing the car, that much easier. The business end of it w the car I was interested in home for the night and drive it, since I lived close. Made reviewing the car, that much easier. The business end of it was easy and pretty typical. They have a lot of maintenance options available if interested. They offer competitive rates. More
by dheinz57
Employees Worked With
Jack Utz
February 21, 2012
I went to the Jeep store looking for a specific vehicle that had been posted on the dealer website. I was immediately greeted by a sales agent & was on a test drive 5 minutes later. I was given permissio that had been posted on the dealer website. I was immediately greeted by a sales agent & was on a test drive 5 minutes later. I was given permission to take the vehicle home overnight to show my wife. This was very much appreciated. Really, the entire buying process was very simple and handled professionally. I never felt any pressure from the dealer to buy the vehicle. Based on my experience, I would recommend this dealer to a friend. More
by lemongreg1
Employees Worked With
Sam , Sam House
February 20, 2012
Good Experience. Will return in the future for all of my servicing needs. I was treated with respect and acknowledged immediately, the wait was standard and not excessive. servicing needs. I was treated with respect and acknowledged immediately, the wait was standard and not excessive. More
by huffstera
Employees Worked With
Tammy, Rodney, Lori
February 19, 2012
I bought a 2005 Dakota 4x4 with 67,000 miles and recently posted a bad review. Well, I'm eating crow because they made the issues I was having go away. They gave me a warranty @ cost and detailed the truck. posted a bad review. Well, I'm eating crow because they made the issues I was having go away. They gave me a warranty @ cost and detailed the truck. So thanks i really appreciate the customer service. I will be back!! Jim Stanley More
by jimfcfd
Employees Worked With
5
