Franklin Sussex Auto Mall

Prior to deal, very pushy. They were doing paperwork before we even agreed to deal. Bought Jeep liberty 2006. 46k miles after 1st week, radio did not work and light in console did not work. stated th before we even agreed to deal. Bought Jeep liberty 2006. 46k miles after 1st week, radio did not work and light in console did not work. stated they will replace radio and fixed light in console. week later back windows stopped working. radio replaced, fixed windows. month went by, windows stopped working again. Right side of speakers do not work. replace all new guts of windows. found out after a recent oil change, drive shaft seal is leaking and front strut is no good. dealer said they would get us into another vehicle. Would not give me back down payment on original purchase. Long story short, all they care about is sale which I'm sure most dealerships are. My problems would get fixed then something else happened because of that fix. sadly i still have the vehicle. Buyer beware. More

Amazing people! The whole sales team is down right friendly! I went in for their February special on the last day which included double my car's trade in value plus a flat screen tv. For a 7 year old friendly! I went in for their February special on the last day which included double my car's trade in value plus a flat screen tv. For a 7 year old Forester with electrical problems and over 100k miles I got $6,000 for the trade and left $1,000 in cash. I bought a used Jeep Patriot with a credit score in the low 500s due to credit cards and they got me approved at a 7% interest rate and I had never had any type of loan at before. They worked hard to get me this deal, let me test drive several cars by myself, and when the original car I wanted with a sunroof was sold before I arrived, they gave me the exact same model without a sunroof but gave me a voucher to get it installed by them for free! The car was 1 year old when I bought it with 10k miles and I barely had to haggle for the price I wanted to pay! Not pushy at all, and while they were waiting for my credit to be approved by someone they let me entertain myself by test driving other cars! Great place! More

Amazing people! The whole sales team is down right friendly! I went in for their February special on the last day which included double my car's trade in value plus a flat screen tv. For a 7 year old friendly! I went in for their February special on the last day which included double my car's trade in value plus a flat screen tv. For a 7 year old Forester with electrical problems and over 100k miles I got $6,000 for the trade and left $1,000 in cash. I bought a used Jeep Patriot with a credit score in the low 500s due to credit cards and they got me approved at a 7% interest rate and I had never had any type of loan at before. They worked hard to get me this deal, let me test drive several cars by myself, and when the original car I wanted with a sunroof was sold before I arrived, they gave me the exact same model without a sunroof but gave me a voucher to get it installed by them for free! The car was 1 year old when I bought it with 10k miles and I barely had to haggle for the price I wanted to pay! Not pushy at all, and while they were waiting for my credit to be approved by someone they let me entertain myself by test driving other cars! Great place! More