Franklin Toyota

The staff of Franklin Toyota is friendly and respectful and prompt in acknowledging me as a customer. and prompt in acknowledging me as a customer. More

Courtesy and knowledgeable action on automobile. Customer service was exceptional and was given without request. Customer service was exceptional and was given without request. More

I was just driving through the dealership parking lot. It was raining very hard. Jeremy was outside, under the building canopy....He was very accomodating and willing to stand in the rain to answer my questi was raining very hard. Jeremy was outside, under the building canopy....He was very accomodating and willing to stand in the rain to answer my questions..I noticed, not only did he have great interpersonal skills, but he was a fellow veteran. The Sienna I eventually purchased is ideal for my needs.....The transaction, conducted through Jeremy, was a very satisfying experience. More

We had the best experience dealing with Sable and the others at Franklin Toyota. We were very pleased with the services provided. others at Franklin Toyota. We were very pleased with the services provided. More

The service department staff was extremely friendly and efficient. I was having a 30k service done and was in and out in less than 2 hours, even with limited staff. Great job! efficient. I was having a 30k service done and was in and out in less than 2 hours, even with limited staff. Great job! More

Service reps were kind and kept in touch about vehicle problems and when service would be completed,would reach out about what any delays with phone call problems and when service would be completed,would reach out about what any delays with phone call More

Nathan was a breath of fresh air when we first walked in. He was with us through every step of our car purchase and afterwards. He was with us through every step of our car purchase and afterwards. More

After 60 years of buying cars, only Franklin Toyota rates as high or higher than any Lexus dealership I have used (and all three of those were tops). Randy Fields does an excellent job of providing superior as high or higher than any Lexus dealership I have used (and all three of those were tops). Randy Fields does an excellent job of providing superior service to his customers. I live 10 minutes from the Toyota dealer where I live and yet after a full month was still being yanked around by a non responsive sales person and her manager…worst I’ve ever had. After speaking to Randy who was on the other side of the state I had my car in hand in fewer than 5 days—including the 3-4 hours drive to get it. Too bad other dealerships aren’t as excellent as Randy Fields and Franklin Toyota. More

I have used this Toyota dealership since 2006 and bought and bought 5 or 6 vehicles from them so that is how much I like dealing with them. and bought 5 or 6 vehicles from them so that is how much I like dealing with them. More

I chose Franklin Toyota because they had choices re pre owned Tacoma trucks. My salesman, Nate was very professional and accommodating. Service after the sale remains to be experienced. owned Tacoma trucks. My salesman, Nate was very professional and accommodating. Service after the sale remains to be experienced. More