Franklin Toyota

I bought a new 2020 RAV 4 in July 2020. Dirk Graham, in sales, made the process very easy. He answered all of my questions, was patient, and made me a priority. He still checks in with me periodically to m sales, made the process very easy. He answered all of my questions, was patient, and made me a priority. He still checks in with me periodically to make sure that I'm not having any issues with my new vehicle. I love my new RAV and I got it from the right dealership and the right salesman! Thank you, Dirk! More

They do a great job with service! Took my car right in when there was a problem and fixed it quickly. The service is friendly and they brought my car right to me. when there was a problem and fixed it quickly. The service is friendly and they brought my car right to me. More

Great salesmen Dirk Graham, knowledgeable and friendly. Paper work a breeze with Andre Thomas. Both made our buying experience fast and pleasant. Thanks again, my wife loves her preowned Rav4. Paper work a breeze with Andre Thomas. Both made our buying experience fast and pleasant. Thanks again, my wife loves her preowned Rav4. More

Franklin Toyota always does quality work and stands behind all that they do. They never cut corners and they have excellent customer service. Great communication and concern for safety. If you professi behind all that they do. They never cut corners and they have excellent customer service. Great communication and concern for safety. If you professional work done on your car, get it done at Franklin. More

Thank you. I am very pleased with my purchase, and I received excellent service and guidance from my sales pro, Randy Fields. Thank you for making it possible to get great service and a good deal locall received excellent service and guidance from my sales pro, Randy Fields. Thank you for making it possible to get great service and a good deal locally. More

I always receive outstanding customer service from Jessica. They do a great job on my truck. The only issue I have had was balancing my big tires. Jessica. They do a great job on my truck. The only issue I have had was balancing my big tires. More

EXCELLENT SERVICE, VERY PROFESSIONAL!! Looking forward to next visit. GOOD SERVICE CHOICE FOR YOU TOYOTA. HAVE 2000 TACOMA 4X4, STILL RUNNING STRONG AFTER 189,000 miles next visit. GOOD SERVICE CHOICE FOR YOU TOYOTA. HAVE 2000 TACOMA 4X4, STILL RUNNING STRONG AFTER 189,000 miles More

Awesome service! I pulled in unannounced with an unexpected problem with my van and they had me in and out in less than an hour. unexpected problem with my van and they had me in and out in less than an hour. More

Very helpful in locating my new vehicle would recommend mike and josh for all Franklin customers. Service was fast and manager got me a good deal so go get your next toyota from them mike and josh for all Franklin customers. Service was fast and manager got me a good deal so go get your next toyota from them More

On Saturday w/o an appointment, I drove to Franklin Toyota, request 3k mile maintenance and walk out in about 1.5 hours. They were busy but got the job done. My experience has always been the same the Toyota, request 3k mile maintenance and walk out in about 1.5 hours. They were busy but got the job done. My experience has always been the same the same. Great job Franklin Toyota! More