Fred Anderson Acura

Great service - Ease up on the finance add ons selling. The experience & service was great. The only issue was when we went to the financing department. When we would turn down the extras that were offere The experience & service was great. The only issue was when we went to the financing department. When we would turn down the extras that were offered. The gentleman was very knowledgeable but kept asking questions on the reason why we were turning it down. If we don't want it ...we don't want it. We don't have to give a reason. We didn't appreciate that. We've been buying new and used cars for 30+ years. We know what we need and what we don't. The rest of the service was great. More

great/smooth experience i was hesitant in going into an acura dealership. you just never know how a luxury dealership is going to go. if i had to use one word to describe the i was hesitant in going into an acura dealership. you just never know how a luxury dealership is going to go. if i had to use one word to describe the whole experience, it would be "chill." everything went smoothly and everyone was honest. they worked very hard for us. me and my wife love our new car. thanks so much! More

Service was superb!!! Representative(s) and service consultant greeted me with a smile. They were very professional, proficient, knowledgeable, friendly, overall good custo Representative(s) and service consultant greeted me with a smile. They were very professional, proficient, knowledgeable, friendly, overall good customer service. Thank you so much!!! More

Ken Hucker treated me like Family I have owned an Acura since 1997. I LOVE the Acura product. We have lived in 3 different areas in the almost 20 years of Acura ownership. Even when I have owned an Acura since 1997. I LOVE the Acura product. We have lived in 3 different areas in the almost 20 years of Acura ownership. Even when we lived 500 miles away, I brought my vehicles to Bradshaw for service appointments. Bradshaw Acura Service Department really takes the time to get to know their customers and their personal needs as well as providing excellent maintenance and repairs. There was no question when I decided to purchase another new Acura that I would make my first stop Bradshaw. Ken Hucker was phenomenal! He answered all of my questions honestly and completely. He was up front about his offerings and very knowledgeable about the vehicles and packages offered. He was able to help me select the vehicle and package that best suited the list of wants and needs I had given. He even listened to some concerns I had and made recommendations of some accessories that would better outfit my new car to meet those. Ken never tried to "up-sell" beyond my list of wants and needs. He just made sure he was a very good listener and that I hadn't forgotten what I mentioned being important. Ken spent time with me going over every feature on my new Acura and I left feeling like I had made a really great choice and was knowledgeable enough to begin enjoying all of the amenities. I even had a question a couple days after leaving the dealership and Ken was just as eager to help. Ken Hucker made me feel like there was no pressure and that my needs came first. I feel like Bradshaw Acura promotes a family feeling among the staff and it spills over to benefit the clients most of all. Eric Sandusky even came up from Service to congratulate me on my new purchase. And, when I went down to the Service Department for my intro visit, Doug Holliday and the guys were excited to see I was pleased and had finally found just the right vehicle for our family. Doug Holliday has taken care of me since my very first Acura purchase. And, even Mr. Crane from the service department came out and made sure I was pleased with the accessories installations. I could go on and on about how wonderful Bradshaw Acura is. I HIGHLY recommend Ken Hucker, the Service Dept and Bradshaw Acura as a team. More

Excellent experience We would highly recommend Bradshaw Acura. Shannon was very helpful to us in deciding which car to buy. If Shannon was not available Ken would help us We would highly recommend Bradshaw Acura. Shannon was very helpful to us in deciding which car to buy. If Shannon was not available Ken would help us and he also was very helpful. We test drove multiple cars and both Shannon and Ken were excellent in explaining the features of the cars we drove. We made our decision to buy the RDX and then dealt with Mike about pricing and felt he was extremely fair. Overall, this was a very positive experience and would highly recommend Bradshaw Acura More

MDX Purchase Experience Mike Kelly was very knowledgeable about all the Acura MDX features/benefits and the comparison over competitive products. He made the process very eff Mike Kelly was very knowledgeable about all the Acura MDX features/benefits and the comparison over competitive products. He made the process very efficient and straight forward. We provided him with all our financial data and told him we will be back to sign the final paperwork. Mike Burgess was very friendly and explained the terms very simply and clearly. Overall we had a very pleasant experience. More

Fantastic experience! I went to trade in my Acura Rdx for a used MDX thinking that I could not afford to get a brand-new car. They worked out an amazing deal with me that I I went to trade in my Acura Rdx for a used MDX thinking that I could not afford to get a brand-new car. They worked out an amazing deal with me that I could not pass up for a brand-new car. I could not be happier!now my family and I can travel in style and comfort. Thank you for making something that seemed impossible possible for us! More

the most rudest dealer I have ever seen!!! This dealer get extremely rude to my friends. I don't know the name of sales man but I totally know how rude he is. I showed up friendly with my frien This dealer get extremely rude to my friends. I don't know the name of sales man but I totally know how rude he is. I showed up friendly with my friend to check the used car. this man do not have any respect to my friend just because i am the one who try to buy a car. I will never ever go this dealer forever and I will recommend everyone do not even think about such a rude dealer!!!! More

Great Service Appointment Each time I visit the Service Department, I know I will receive top level customer service. They are honest and very committed to getting the job don Each time I visit the Service Department, I know I will receive top level customer service. They are honest and very committed to getting the job done right the first time. Over the last 10+ years, I have had nothing but positive experiences. I recommend them to all my family and friends. More

Our purchase of a 2016 TLX We had a good experience with Ken Hucker. Ken was recommended to us and we are glad we were able to deal with him because he was knowledgeable about We had a good experience with Ken Hucker. Ken was recommended to us and we are glad we were able to deal with him because he was knowledgeable about the Acura TLX and very nice to work with. Working on the final sale of the car was as pleasurable, but it all worked out and we are happy with our choice. This is our third Acura and we are sold on the reliability and value this car has. Bradshaw Acura has always been a great dealership to work with and Ken was a great salesman as well. J. Bellamy More