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Fred Anderson Cadillac - Service Center
Greer, SC
2,814 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,814 Reviews of Fred Anderson Cadillac - Service Center
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Verified Customer
Helpful May 13, 2023
It was a very good experience and Becky was wonderful, attentive and fun to work with. She has a great personality and provided top notch customer service. attentive and fun to work with. She has a great personality and provided top notch customer service. More
by Hovercop@hotmail.com
Employees Worked With
Becky Nicholson
May 06, 2023
I did not like the hidden surprise with the $50 charge for shop fees, afterl paying close to $700 in labor cost then to come and hit me with these misc fees was an insult. Then once I drove off my engine for shop fees, afterl paying close to $700 in labor cost then to come and hit me with these misc fees was an insult. Then once I drove off my engine was still running hot More
by NIKE777K@YAHOO.COM
Employees Worked With
Ashley
May 06, 2023
The defective part was obvious. Order the part and then, when part was in, set up an appointment to replace part. Not keep my truck for 10 days waiting on part and then waiting on a Order the part and then, when part was in, set up an appointment to replace part. Not keep my truck for 10 days waiting on part and then waiting on a technician to replace part More
by HANNONM921@GMAIL.COM
Employees Worked With
Easton, but I don't think it was in his control how the process was handled.
May 04, 2023
I was told when I dropped car off on a Monday that I would get an update every Tuesday and Thursday and it would be done by the end of the weekend. Never updated me on those days. Would call on a Friday would get an update every Tuesday and Thursday and it would be done by the end of the weekend. Never updated me on those days. Would call on a Friday to ask what update is because my rental only lasted til that Friday. Becky told me she was waiting on insurance. So I get a rental another week and ask update again next Friday. Becky says same thing - waiting on insurance. It took them 3 weeks just to tell me they can’t fix my car because it cost 3 times the amount insurance said it would be. When i picked car up, car looked worse than it did when i dropped it off. On top of all of this, Becky was very rude and unprofessional every time I called. She didn’t even say anything to me when I came to get my car back! I told the man that gave me my car back that I was very upset with the whole experience and I wanted to talk to someone about it. He didn’t care what I had to say and he walked away. I will never do business with Fred Anderson again. More
by cole.maria95@yahoo.com
Employees Worked With
Becky, Clayton Suggs
April 30, 2023
I have always been satisfied with Bradshaw. I was extremely impressed and pleased with the service I received with Anderson. Thanks 😊. I was extremely impressed and pleased with the service I received with Anderson. Thanks 😊. More
by JERKJONES
Employees Worked With
Ashley Duncan...
