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Fred Anderson Honda - Service Center

Greenville, SC

4.6
217 Reviews

217 Reviews of Fred Anderson Honda - Service Center

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March 03, 2023

Very friendly and professional service experience. Assured me of what my car was needing and got it done More

by CHASEBRADLEY140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 08, 2023 -

Fred Anderson Honda responded

Chasebradley140, your satisfaction is our top priority here at Fred Anderson Honda. Until the next time we meet, take care!

March 02, 2023

Jordan in service was great and I will continue to get my service done here More

by DWALL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Moody
Mar 06, 2023 -

Fred Anderson Honda responded

Dwall21, it's experiences like yours that really keep the team here at Fred Anderson Honda motivated! We do hope we can be of assistance in the future. Take care!

March 02, 2023

Friendly staff who communicate well, and a great all-around experience. We would do business here again. More

by KICKCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 06, 2023 -

Fred Anderson Honda responded

Hi Kickcoy, thank you for taking the time to leave a review for us at Fred Anderson Honda. We're happy we could meet your expectations! Until the next time we meet, take care!

March 01, 2023

Wrecked my van while in for service Seem to be doing the right thing but still More

by PLATTMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 06, 2023 -

Fred Anderson Honda responded

PLATTMOORE, thank you for calling this out to us. This is not the kind of service we are known for and will discuss this incident with the team. At your convenience, please reach out to Erik Sandusky, Service Director, at esandusky@anderson-auto.net or 864-565-7535. We are looking forward to working toward a resolution.

March 01, 2023

My service advisor was very knowledgeable and service was fast. I would highly recommend this service department. More

by cwebb1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Brunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Fred Anderson Honda responded

Cwebb1976, we are so happy to read such a great review about Fred Anderson Honda! Until the next time we meet, take care!

March 01, 2023

Service was excellent! From Alex, service rep to Misty both were kind, knowledgeable, warm, welcoming and thorough. Great job! More

by RDAW21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander and Misty in Service Dept
Mar 06, 2023 -

Fred Anderson Honda responded

Rdaw21, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Honda. Until the next time we meet, take care!

March 01, 2023

The repair was supposed to take 14 days…it took 31. There was really no communication with me on why it took so long. Then when I got the car back, the automatic window was messed up and had to get it More

by AMYJOYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Mar 06, 2023 -

Fred Anderson Honda responded

AMYJOYE, we're sorry to hear about your service experience and we understand your disappointment. Please contact Erik Sandusky, Service Director, at esandusky@anderson-auto.net or 864-565-7535 so we can make your experience a positive one.

March 01, 2023

Scott, my service provider, was very professional and great to work with. Everyone in the service department I came into contact with was friendly. Nice and clean facility. More

by BALLENJOHNSON26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 06, 2023 -

Fred Anderson Honda responded

Ballenjohnson26, we are very happy that the team here at Fred Anderson Honda could provide you with a positive experience! We hope you have a great day!

March 01, 2023

This is the second time Jordan has taken care of my service needs. I had my Ridgeline engine oil changed and my transmission fluid changed in about an hour. When I arrived, Jordan said it could take up More

by COMPTONFLOORSANDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 01, 2023 -

Fred Anderson Honda responded

COMPTONFLOORSANDING, we truly appreciate your feedback! We hope to see you again in the future!

March 01, 2023

Mono body work but car looked excellent when I picked it up. Better than new! More

by CRAYLA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi at collision center
Mar 01, 2023 -

Fred Anderson Honda responded

CRAYLA64, thank you for your review! Drive safely and take care!

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