Fred Anderson Kia

Excellent customer service the salesman and the finance gentleman made the transcition fast and easy gentleman made the transcition fast and easy More

We have struggled for 3 months to get the registration done correctly sales side of the house is not great service side of the house however was wonderful done correctly sales side of the house is not great service side of the house however was wonderful More

Mark Wilson and Ryan Aquino were very honest and helpful with my transaction. I really appreciated their understanding of my needs. It's a pleasure to deal with people who are conscientious and do right by with my transaction. I really appreciated their understanding of my needs. It's a pleasure to deal with people who are conscientious and do right by the customer. I am very happy with my car and will continue to recommend Fred Anderson Kia, Raleigh. Joan August. More

Friendly Service, listened to my wants and concerns, didn’t feel pressured. Rich was fantastic to work with! didn’t feel pressured. Rich was fantastic to work with! More

My experience at this dealership was not ideal at all. I walked in the facility and received no recognition on 9/16/23 approx 5 PM. In the office, men were playing around, two men on the showroom were wor I walked in the facility and received no recognition on 9/16/23 approx 5 PM. In the office, men were playing around, two men on the showroom were working with customers at their desks and I waited for assistance. There was a couple standing by the door who told me they had been helped and were trying to make a decision. A man came out of the office and asked if I'd been helped as he was going to the bathroom. I told him no. He told me to have a seat in the waiting area and someone would be with me. During the 15 mins wait, I watched 2 salesmen and the man who went to the bathroom try to get the couple to buy a vehicle. I walked towards the office to get assistance and a gentleman was sitting at a desk in front of the office. Mark assisted me. I test drove a 2023 vehicle and was advised the vehicle was new with 23,244 miles and never purchased. There was no price label on the vehicle and Mark advised he would give me a deal because of the mileage. Where's the deal? I was ready to go to Hyundai for their 2.9% apr. But, I was reminded I had to get a car that night. I picked up my vehicle the next day, Sunday, from the Nissan lot. I started the a vehicle and a name appeared on the screen, my chair moved, the radio station changed, the ac on blast. WHAT?! While exploring buttons, I located the navigation history. There's a ligit reason why there're 23,244 miles, but who put the miles on the vehicle if it's never been sold? I went to the dealership on 9/26/2023 for answers. Jermaine acknowledged the vehicles' history and ownership. Art said he was not aware of the miscommunication regarding the ownership of the vehicle and began to explain the necessity for a portion of the paperwork. Jermaine reset the vehicle's system. I'm still not satisfied with the transaction. At this moment I'm driving a used 2023 Kia Sportage Hybrid SX Prestige that will be traded for a new 2024 Kia Sportage Hybrid SX Prestige. Reason for visit was Sales (New) but I was sold Sales (Used) More

Great smooth process. Happy with my purchased Kia. Eric did a great job helping me out. Happy with my purchased Kia. Eric did a great job helping me out. More

Due to my credit. I feel that I was treated unfairly. I was rushed into signing paperwork and everything outside of paperwork that was agreed to, WHICH has now changed I feel that I was treated unfairly. I was rushed into signing paperwork and everything outside of paperwork that was agreed to, WHICH has now changed due to technical difficulties at FRED ANDERSON. I More

It was fine. Normal high pressure stuff. Took WAY longer to close than necessary. Place gives ick vibe. Normal high pressure stuff. Took WAY longer to close than necessary. Place gives ick vibe. More

Really great experience trading in my jeep for a new Kia. Billy and the team were wonderful Billy and the team were wonderful More

Our Sales Rep Jermaine White was wonderful to work with. I would recommend him highly. I would recommend him highly. More