Fred Anderson Kia of Greenville

Best service ever Jason in service went above and beyond for me. Repairs were to take longer and could not reach home. He arranged for shuttle to take me home and pick Jason in service went above and beyond for me. Repairs were to take longer and could not reach home. He arranged for shuttle to take me home and pick back up. Total life saver. More

Its all good ! Efficient. Good communication via phone calls. Vehicle serviced on time/as scheduled. Chris was professional and provided a thorough explanatio Efficient. Good communication via phone calls. Vehicle serviced on time/as scheduled. Chris was professional and provided a thorough explanation of the service and cost. More

Fast & Great Fast and great service as usual. I call Chris every time I need anything from routine maintenance to a repair. He always makes sure I get what I need Fast and great service as usual. I call Chris every time I need anything from routine maintenance to a repair. He always makes sure I get what I need when I need it. More

Great People Good people to work with , The only problem I had was the wait time to go to the finance office . I felt like it should have been quicker Good people to work with , The only problem I had was the wait time to go to the finance office . I felt like it should have been quicker More

Went for warranty service, left with a new car! I started out in service for a warranty repair and was super impressed. I was told my car had a recall issue that also was addressed. I had been shopp I started out in service for a warranty repair and was super impressed. I was told my car had a recall issue that also was addressed. I had been shopping to replace my Soul with a Subaru but instead got an amazing deal on a Sorento. Tony Williams helped keep it affordable for me. More

Always quick with great service! Chris is always professional and courteous. He answers my questions honestly and works to get my car in on my schedule. I appreciate that in a service Chris is always professional and courteous. He answers my questions honestly and works to get my car in on my schedule. I appreciate that in a service center! More

Excellent Interaction With Service Advisor, but. Chris Hall is an excellent service advisor and was enjoyable to interact with. Unfortunately, Kia as a whole seems to be an unorganized corporation an Chris Hall is an excellent service advisor and was enjoyable to interact with. Unfortunately, Kia as a whole seems to be an unorganized corporation and I'm unsure of the skill of the mechanics in the shop. I had some warranty items that needed to be fixed while it was in the shop for collision repair, that unfortunately were not fixed - and maybe even worse when it was returned to me. Thankfully, I was able to make another appointment and was given a free car rental while waiting for it to be corrected... again. When I went back to get my car, the problem was finally solved, but it was also clear that my brand new car had not been detailed prior to picking it up and had evidence of undergoing work throughout the interior. I'm sure if I went back to Kia and requested free detailing, Chris would make it happen, but for both of our sake I'll give him a few weeks free of my presence. Overall, if I didn't have a brand new car under warranty with Kia, I would definitely not go there as my first option for routine service. That being said, it could have been a lot worse. EDIT: I just went to detail my car to get rid of all the dust and whatnot from getting it serviced, and there were SEVERAL examples of shoddy workmanship by their employees. Black sticky tar-like glue that was still wet and left near my molding that had stained both my external car under my back trunk/door and the light colored headliner. The 3rd row middle seatbelt was stuck in the roof of the car and inaccessible. There were gaps between the cars side panel and the headliner interiorly. And the headliner had not been properly re-installed from when it was taken down. Unfortunately I have made yet another appointment for this week to go get it all taken care of. When this is all said and done, I will never set foot in Kia again, even if the first oil change is free. More

I had a good experience as I always do when I bring my car. chris was friendly, I have a new cell phone and he fixed it so I could my blue tooth, which was above what I brought my car in for. I was veru satisfi chris was friendly, I have a new cell phone and he fixed it so I could my blue tooth, which was above what I brought my car in for. I was veru satisfied with chris. More

Regular oil change and tire rotation. Came in for regular service, talked with service advisor Chris Hall. Noticed a sign that complimentary car wash was available. Thought "Wow! Didn't kn Came in for regular service, talked with service advisor Chris Hall. Noticed a sign that complimentary car wash was available. Thought "Wow! Didn't know that was available." Had just discussed with wife about the need to wash the car. So that was great! Added that to the service. After inspection, chose some needed additional service. Then Chris surprised me by telling me he had researched my service record and told me that since I had purchased my tires with them, my tire rotations would be complimentary. Again "Wow! I didn't know that!" So that's the reason for the 5 stars! More

Light on in dash I pulled right up when i seen the issue and was able to have it fixed quickly with no issues or questions asked while i waited I pulled right up when i seen the issue and was able to have it fixed quickly with no issues or questions asked while i waited More