Fred Anderson Kia of Greenville - Service Center

Always quick with great service! Chris is always professional and courteous. He answers my questions honestly and works to get my car in on my schedule. I appreciate that in a service Chris is always professional and courteous. He answers my questions honestly and works to get my car in on my schedule. I appreciate that in a service center! More

Excellent Interaction With Service Advisor, but. Chris Hall is an excellent service advisor and was enjoyable to interact with. Unfortunately, Kia as a whole seems to be an unorganized corporation an Chris Hall is an excellent service advisor and was enjoyable to interact with. Unfortunately, Kia as a whole seems to be an unorganized corporation and I'm unsure of the skill of the mechanics in the shop. I had some warranty items that needed to be fixed while it was in the shop for collision repair, that unfortunately were not fixed - and maybe even worse when it was returned to me. Thankfully, I was able to make another appointment and was given a free car rental while waiting for it to be corrected... again. When I went back to get my car, the problem was finally solved, but it was also clear that my brand new car had not been detailed prior to picking it up and had evidence of undergoing work throughout the interior. I'm sure if I went back to Kia and requested free detailing, Chris would make it happen, but for both of our sake I'll give him a few weeks free of my presence. Overall, if I didn't have a brand new car under warranty with Kia, I would definitely not go there as my first option for routine service. That being said, it could have been a lot worse. EDIT: I just went to detail my car to get rid of all the dust and whatnot from getting it serviced, and there were SEVERAL examples of shoddy workmanship by their employees. Black sticky tar-like glue that was still wet and left near my molding that had stained both my external car under my back trunk/door and the light colored headliner. The 3rd row middle seatbelt was stuck in the roof of the car and inaccessible. There were gaps between the cars side panel and the headliner interiorly. And the headliner had not been properly re-installed from when it was taken down. Unfortunately I have made yet another appointment for this week to go get it all taken care of. When this is all said and done, I will never set foot in Kia again, even if the first oil change is free. More

I had a good experience as I always do when I bring my car. chris was friendly, I have a new cell phone and he fixed it so I could my blue tooth, which was above what I brought my car in for. I was veru satisfi chris was friendly, I have a new cell phone and he fixed it so I could my blue tooth, which was above what I brought my car in for. I was veru satisfied with chris. More

Check of cruise control My OSU plate was covering the radar - how do they handle this in states where a front plate is mandatory? Nice repair guys however! Unsure of name of My OSU plate was covering the radar - how do they handle this in states where a front plate is mandatory? Nice repair guys however! Unsure of name of second guy who helped with my car. More

Light on in dash I pulled right up when i seen the issue and was able to have it fixed quickly with no issues or questions asked while i waited I pulled right up when i seen the issue and was able to have it fixed quickly with no issues or questions asked while i waited More

Regular oil change and tire rotation. Came in for regular service, talked with service advisor Chris Hall. Noticed a sign that complimentary car wash was available. Thought "Wow! Didn't kn Came in for regular service, talked with service advisor Chris Hall. Noticed a sign that complimentary car wash was available. Thought "Wow! Didn't know that was available." Had just discussed with wife about the need to wash the car. So that was great! Added that to the service. After inspection, chose some needed additional service. Then Chris surprised me by telling me he had researched my service record and told me that since I had purchased my tires with them, my tire rotations would be complimentary. Again "Wow! I didn't know that!" So that's the reason for the 5 stars! More

First service I was very pleased with everything. I was welcomed and helped immediately. All services were explained and options were given. The waiting room was ni I was very pleased with everything. I was welcomed and helped immediately. All services were explained and options were given. The waiting room was nice and clean. I feel like part of the Kia family. A+ all the way More

Check oil light was on Chris and Ray need a raise If it weren’t for them I wouldn’t come to this dealership to get my car serviced. I’ve been to other dealerships in the cus Chris and Ray need a raise If it weren’t for them I wouldn’t come to this dealership to get my car serviced. I’ve been to other dealerships in the customer service and or service has not been up to par. These two guys are the best in the business and I won’t let anyone else touch my car More

My service with Chris Hall is always amazing. I have been to other Kia dealerships in other cities in other states. But my service representative Chris always make sure that my car is in top-notch I have been to other Kia dealerships in other cities in other states. But my service representative Chris always make sure that my car is in top-notch condition. The other staff members in the service department such as Earl and others make me feel like family. More

It was great great job they took care of what I need it They worked on my car on time and update me and asked me if I needed anything and got my car done at a decent time They worked on my car on time and update me and asked me if I needed anything and got my car done at a decent time More