Fred Anderson Kia of Greenville - Service Center
Greenville, SC
991 Reviews of Fred Anderson Kia of Greenville - Service Center
Excellent Customer Service Skills When I arrived for my scheduled service all of the representatives were busy, but at least two acknowledged me and informed that someone would be righ When I arrived for my scheduled service all of the representatives were busy, but at least two acknowledged me and informed that someone would be right with me. I did have to wait, but they kept letting me know that I wasn't forgotten. Chris is the Service Rep that helped me and was very friendly and thanked me for my patience. When I told him that I had let the person I made the appt with know that I would need a ride back to work, but the shuttle was on that day the other side of town. Chris apologized and personally took me back to work. This was my first service with my new Rio (also my 1st Kia) and I couldn't have been more pleased. Thank you!! More
Kia of Greenville routine maintenance was excellent Kia of Greenville always keeps me informed regarding what needs to be done to my car. Everyone is courteous and the immenities are excellent. Highly r Kia of Greenville always keeps me informed regarding what needs to be done to my car. Everyone is courteous and the immenities are excellent. Highly recommended. More
Oil change I actually like taking my car to KIA of Greenville . However this was the 2nd time they did not attach the panel under my car back! We get all the way I actually like taking my car to KIA of Greenville . However this was the 2nd time they did not attach the panel under my car back! We get all the way down the Highway home in ANDERSON and realize it had been scrubbing the ground the entire way home! I had to drive all the way back to the dealers ship a 25 to 30 min Drive! To me this is a careless mistake that could have been Major! I’m not sure if we even got an apology. More
Quality Customer Service Scheduling service was quick and efficient. Chris called back to advise of service progress and items that should be considered for service in the f Scheduling service was quick and efficient. Chris called back to advise of service progress and items that should be considered for service in the future. Close out was professional with vehicle pulled up for departure. More
Service Have always had a great experience at this dealership. Great service and very friendly and helpful. Very fair with pricing and not keeping you waiting Have always had a great experience at this dealership. Great service and very friendly and helpful. Very fair with pricing and not keeping you waiting a very long time. I dealt with Jason, great asset to your service department. More
Great experience! The Service Writer was as friendly and helpful as one could hope for. The technician was fast and corrected my problem. I am very pleased with your The Service Writer was as friendly and helpful as one could hope for. The technician was fast and corrected my problem. I am very pleased with your company`s people and the neat facility you have. May God bless you as you continue to keep our vehicles performing at their top capability! More
Excellent service Very friendly staff. Chris kept me well informed of the status of my car as the engine had to be replaced. Service like that earns customer loyalty. Very friendly staff. Chris kept me well informed of the status of my car as the engine had to be replaced. Service like that earns customer loyalty. More
Awesome curtious the best. Especially Chris Hall. Service and services outstanding. Give Chris Hall a pizza party he was outstanding. Also every one I talked to was outstanding and down to earth super Service and services outstanding. Give Chris Hall a pizza party he was outstanding. Also every one I talked to was outstanding and down to earth super nice. More
Service Greeted immediately upon arrival. Waited in very nice waiting area (TV, coffee, etc.) Within an hour my car was ready! Great dealership to do business Greeted immediately upon arrival. Waited in very nice waiting area (TV, coffee, etc.) Within an hour my car was ready! Great dealership to do business with. More
Great service I come to Kia to keep on top of service for my car because I know they will keep me up to date on what needs to be done I come to Kia to keep on top of service for my car because I know they will keep me up to date on what needs to be done More