Fred Anderson Kia of Greenville - Service Center

Oil Change, Tire Rotation My review is not against the Service Advisor (Jason Melton) who was friendly, helpful, professional and courteous. However, when the car came back fro My review is not against the Service Advisor (Jason Melton) who was friendly, helpful, professional and courteous. However, when the car came back from the service bay, there were a few greasy handprints on the back passenger window, the door frame between the front and back doors on the passenger, and between the front and back doors on the driver side. Why? I keep my cars clean, the last thing I want to do is have to remove greasy handprints from my car. To give him credit, Jason offered to clean them off, but he shouldn't have to clean up after someone else either. More

Good service Great service as well as timing.have and insure of quality products.makes sure the customer is satisfied.Gives you advice on what to do or how to trea Great service as well as timing.have and insure of quality products.makes sure the customer is satisfied.Gives you advice on what to do or how to treat your car as well as it and you are safe. More

Service I went to my appointment expecting only an oil change but through the recommended services also had my tires rotated and an alignment preformed. I was I went to my appointment expecting only an oil change but through the recommended services also had my tires rotated and an alignment preformed. I was not aware that an alignment was needed. More

Kind, polite and supportive 2009 Optima engine began to make noise... Kia of Greenville handled the situation with expertise. The engine was still under warranty...by 9 months. 2009 Optima engine began to make noise... Kia of Greenville handled the situation with expertise. The engine was still under warranty...by 9 months. Needed to be replaced. They could not get the new engine, so they rebuilt with mostly new parts. Yes, it took 3 1/2 months...much of that due to trying to get the engine. Kia provided me with a rental. The service staff, techs, etc., were all upbeat and professional. Jason rocks!!! More

Oil Drip My SUV was wrecked after it was stolen and the body shop took it to a different garage to change the oil and they didn’t put the washer that was requi My SUV was wrecked after it was stolen and the body shop took it to a different garage to change the oil and they didn’t put the washer that was required on the lug-nut they also over filled it with oil. I took it to KIA of GREENVILLE, who always services my SUV, they ran a diagnostic on it and repaired the leak and changed my oil. When I asked about the price they stated I didn’t owe them anything since I am a loyal customer. THAT IS WHAT I CALL GREAT CUSTOMER SERVICE!!!! More

Amazing service! Everyone was incredibly helpful. They even went on today their way to pay attention to my three year old as well as helping me understand the differen Everyone was incredibly helpful. They even went on today their way to pay attention to my three year old as well as helping me understand the different points of my new car that I hadn’t previously known about. More

OIL CHANGE GOT SCRATCH AND SAVE IN MAIL WENT FOR OIL CHANGE DIDN'T BOTHER TELL ME SCRATCH WASN'T GOOD FOR OIL CHANGE TILL WENT TO PICK UP. GOT SCRATCH AND SAVE IN MAIL WENT FOR OIL CHANGE DIDN'T BOTHER TELL ME SCRATCH WASN'T GOOD FOR OIL CHANGE TILL WENT TO PICK UP. More

Couldn't have been easier I had to get my Optima hybrid towed in due to the hybrid fuse blowing out. The service department was more than I expected. They provided me with cons I had to get my Optima hybrid towed in due to the hybrid fuse blowing out. The service department was more than I expected. They provided me with constant updates on the status of my car, and told me step by step what procedures were being ran on it. I am more than satisfied with my experience at Kia and would highly recommend them to friends and family. More

Great Service In and out in less than 1 hr. friendly staff, we walked around and looked at new Kias we were approached by many sales staff and the manager to see if In and out in less than 1 hr. friendly staff, we walked around and looked at new Kias we were approached by many sales staff and the manager to see if we needed help. More

Vehicle Service Jimmy was very professional and attentive to why I brought my Kia in. Even tho I dropped it off I still got a call in no time at all that it was ready Jimmy was very professional and attentive to why I brought my Kia in. Even tho I dropped it off I still got a call in no time at all that it was ready. The only reason that I gave them a four star and not a five I just don't give fives. More