Fred Anderson Nissan of Asheville - Service Center

Service is excellent. The service adviser, Matt, is professional and friendly. He explained the 15k service and quickly got my vehicle processed and taken to a technician. Was done in much less time t professional and friendly. He explained the 15k service and quickly got my vehicle processed and taken to a technician. Was done in much less time than I expected! More

Everything, from the selling of the vehicle, to the maintenance of the vehicle, has been right on the spot. These people, truly know the vehicles they sell,as well as the upkeeping. Thank you Fred And maintenance of the vehicle, has been right on the spot. These people, truly know the vehicles they sell,as well as the upkeeping. Thank you Fred Anderson. More

Yesterday I heard a strange noise and my dash said there was a problem with my tire. Low air. I went straight to the Nissan on Brevard Rd and they took me in the service dept. immediately. They quickly chec was a problem with my tire. Low air. I went straight to the Nissan on Brevard Rd and they took me in the service dept. immediately. They quickly checked my car and said there was just a small tack in the tire....the lady said it was my lucky day (because I did not have to buy a new tire or have it patched) and she was happy for me! There was no charge for that service. I will be buying future cars there. Also, when you buy a new car you get free car washes anytime....wonderful perk. Thank you! Joan More

Always great service AND they are dog friendly, which matters to me the most! I have the 2015 Juke and have taken it here for ALL service. No complaints here! matters to me the most! I have the 2015 Juke and have taken it here for ALL service. No complaints here! More

I had an EXCELLENT experience at this dealer when I took my Murano in for service. Glenn communicated with me and was wonderful. Highly recommend! my Murano in for service. Glenn communicated with me and was wonderful. Highly recommend! More

Glenn Graves in the Service department at Fred Anderson Nissan of Asheville is phenomenal! He truly understands what it means to take care of a customer from the moment you drive up to the point you leave Nissan of Asheville is phenomenal! He truly understands what it means to take care of a customer from the moment you drive up to the point you leave with a smile on your face because Glenn had handled everything so well. For my most recent visit, he not only ensured that the service that my vehicle needed was performed with precision in a timely manner but he noticed that I would have been due for an oil change in only a week's time. He saved me from making another appointment and a trip to and from the dealership while helping me take advantage of some great specials that were going on so I saved a bundle! While my car was getting washed (a wonderful perk of being a Fred Anderson Nissan customer), Glenn took the time to answer some questions for me about staying safe when out and about and he even showed me the super portable jump starter/battery booster kit that he keeps in his own vehicle. It never hurts to be prepared and I trust Glenn's advice and recommendations. He is a superstar at the dealership who is truly focused on delivering the best customer experience to everyone who works with him. He is the gold standard when it comes to service advisors! More

Everyone was very kind and professional from the time I called to make an appointment until I pulled out of the service department. I have always been very pleased with this dealership since the purchase called to make an appointment until I pulled out of the service department. I have always been very pleased with this dealership since the purchase of my vehicle. More

Noah Braley was far most the best sales rep I have ever deal with buying a vehicle, didn’t pressure me in anyway just let me take my time in making my decision, was very knowledgeable about the vehicles wh deal with buying a vehicle, didn’t pressure me in anyway just let me take my time in making my decision, was very knowledgeable about the vehicles when I asked him questions,he was just a pleasure sales rep too work with and also all the other employees made my experience great. Thanks a lot More

As soon as I pulled into the building I was welcomed by Andrea Sechrist. She was both friendly and professional. She made sure the correct service was done to my Nissan Altima. I was very pleased with t Andrea Sechrist. She was both friendly and professional. She made sure the correct service was done to my Nissan Altima. I was very pleased with the entire experience. The waiting room was excellent along with a very clean restroom. I am pleased with the service done to my car. I will be back. The prices are normal dealership pricing. More