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Fred Anderson Nissan of Asheville - Service Center

Asheville, NC

4.7
69 Lifetime Reviews Review Dealership

69 Reviews of Fred Anderson Nissan of Asheville - Service Center

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January 29, 2021

"Yesterday I heard a strange noise and my dash said there..."

- Joan

Yesterday I heard a strange noise and my dash said there was a problem with my tire. Low air. I went straight to the Nissan on Brevard Rd and they took me in the service dept. immediately. They quickly checked my car and said there was just a small tack in the tire....the lady said it was my lucky day (because I did not have to buy a new tire or have it patched) and she was happy for me! There was no charge for that service. I will be buying future cars there. Also, when you buy a new car you get free car washes anytime....wonderful perk. Thank you! Joan

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Recommend Dealer
Yes
Employees Worked With
Jan 31, 2021 -

Fred Anderson Nissan of Asheville responded

Hi Joan, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan of Asheville Service! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 26, 2021

"I had an EXCELLENT experience at this dealer when I took..."

- lynn

I had an EXCELLENT experience at this dealer when I took my Murano in for service. Glenn communicated with me and was wonderful. Highly recommend!

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Yes
Employees Worked With
Jan 28, 2021 -

Fred Anderson Nissan of Asheville responded

Hi Lynn, we are so happy to read such a great review about Fred Anderson Nissan of Asheville! Your recommendation means so much to us, and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2021

"Always great service AND they are dog friendly, which..."

- afoster119

Always great service AND they are dog friendly, which matters to me the most! I have the 2015 Juke and have taken it here for ALL service. No complaints here!

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Yes
Employees Worked With
Jan 28, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Nissan of Asheville Service! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Jan 28, 2021 -

Fred Anderson Nissan of Asheville responded

Hello, we appreciate your positive review about your recent experience with Fred Anderson Nissan of Asheville! Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2021

"Terrible experience! I will be taking my business..."

- kb

Terrible experience! I will be taking my business elsewhere! Very poor communicaton. Been using this department since 2016 but after yesterday will not be back.

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Recommend Dealer
No
Employees Worked With
January 22, 2021

"Glenn Graves in the Service department at Fred Anderson..."

- G Emma

Glenn Graves in the Service department at Fred Anderson Nissan of Asheville is phenomenal! He truly understands what it means to take care of a customer from the moment you drive up to the point you leave with a smile on your face because Glenn had handled everything so well. For my most recent visit, he not only ensured that the service that my vehicle needed was performed with precision in a timely manner but he noticed that I would have been due for an oil change in only a week's time. He saved me from making another appointment and a trip to and from the dealership while helping me take advantage of some great specials that were going on so I saved a bundle! While my car was getting washed (a wonderful perk of being a Fred Anderson Nissan customer), Glenn took the time to answer some questions for me about staying safe when out and about and he even showed me the super portable jump starter/battery booster kit that he keeps in his own vehicle. It never hurts to be prepared and I trust Glenn's advice and recommendations. He is a superstar at the dealership who is truly focused on delivering the best customer experience to everyone who works with him. He is the gold standard when it comes to service advisors!

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Recommend Dealer
Yes
Employees Worked With
Jan 23, 2021 -

Fred Anderson Nissan of Asheville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Glen here at Fred Anderson Nissan of Asheville! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience! Have a good day!

January 13, 2021

"Everyone was very kind and professional from the time I..."

- geriray

Everyone was very kind and professional from the time I called to make an appointment until I pulled out of the service department. I have always been very pleased with this dealership since the purchase of my vehicle.

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Yes
Employees Worked With
Traci Massie
Jan 16, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, we here at Fred Anderson Nissan of Asheville are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

January 11, 2021

"Noah Braley was far most the best sales rep I have ever..."

- Mikkidt5

Noah Braley was far most the best sales rep I have ever deal with buying a vehicle, didn’t pressure me in anyway just let me take my time in making my decision, was very knowledgeable about the vehicles when I asked him questions,he was just a pleasure sales rep too work with and also all the other employees made my experience great. Thanks a lot

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Noah Braley
Jan 13, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan of Asheville! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 07, 2021

"As soon as I pulled into the building I was welcomed by..."

- scottschuett

As soon as I pulled into the building I was welcomed by Andrea Sechrist. She was both friendly and professional. She made sure the correct service was done to my Nissan Altima. I was very pleased with the entire experience. The waiting room was excellent along with a very clean restroom. I am pleased with the service done to my car. I will be back. The prices are normal dealership pricing.

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Yes
Employees Worked With
Jan 11, 2021 -

Fred Anderson Nissan of Asheville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Nissan of Asheville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 11, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, we here at Fred Anderson Nissan of Asheville Service are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 06, 2021

"I really appreciated the attention to detail of my car..."

- crothcsc

I really appreciated the attention to detail of my car and personal service provided by Jon. He kept me informed along the way and represents Nissan well.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Francisco
Jan 07, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan of Asheville! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

January 04, 2021

"Purchased my 2020 Altman six months ago. Today was my..."

- gaust

Purchased my 2020 Altman six months ago. Today was my first service for my new auto. My appointment was for 900am on 1-4-21...upon arrival at the Service Dept I was greeted by Service Advisor Matt Friedman. He was excellent in handling my first service visit since my purchase...he has outstanding customer service skills and my entire time this morning was less then an hour...

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Recommend Dealer
Yes
Employees Worked With
Jan 07, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, we here at Fred Anderson Nissan of Asheville are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Jan 07, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, we here at Fred Anderson Nissan of Asheville Service are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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