Fred Anderson Nissan of Asheville - Service Center

Service is excellent at Anderson Nissan Asheville. Prompt response, good communication, kind service managers are important and Anderson delivers each of these. The most important thing, however, is that I k response, good communication, kind service managers are important and Anderson delivers each of these. The most important thing, however, is that I know I can trust their evaluations and recommended service. They are honest. More

Jon Janosko took excellent care of me as I had my 2018 Nissan Murano in for its 20,000 mile service. He explained everything that would be done and why. Nissan Murano in for its 20,000 mile service. He explained everything that would be done and why. More

Good prompt service. I was immediately waited on. Staff was very friendly. The car was delivered to me clean and on time. That’s why I use Fred Anderson Nissan. was very friendly. The car was delivered to me clean and on time. That’s why I use Fred Anderson Nissan. More

ANDREA was very professional, efficient and fast during my visit. She also informed me of the costs of future additional service work I would need in the future. my visit. She also informed me of the costs of future additional service work I would need in the future. More

Busted old car easily replaced by brand new one Went to the asheville dealership for repairs on an old vehicle, thankfully Jeff assisted me more than necessary and I was able to walk out with a bran Went to the asheville dealership for repairs on an old vehicle, thankfully Jeff assisted me more than necessary and I was able to walk out with a brand new vehicle because the old ones transmission went out More

Great service Came in the dealership to get help on a cell phone issue. Was in and out in 15 minutes and problem is rectified.. Jeff was a great help. Came in the dealership to get help on a cell phone issue. Was in and out in 15 minutes and problem is rectified.. Jeff was a great help. More

Always courteous! I've had my vehicle since new in June of 2015 I now have 122,00 miles on it. Fred Anderson has done all service and I have had no problems with my car I've had my vehicle since new in June of 2015 I now have 122,00 miles on it. Fred Anderson has done all service and I have had no problems with my car at all. I have been very happy with the service department and the time it takes to be in and out. The staff here always makes me feel welcome. Thanks for all your hard work. More

Service Department in need of Service The issue is really between the dealership and Nissan corporate that creates a barrier to simply doing the right thing for the customer. The dealersh The issue is really between the dealership and Nissan corporate that creates a barrier to simply doing the right thing for the customer. The dealership can do more to alleviate stress for the customer though. Rough service experience. More

Service Nightmare I made an appointment to have my car serviced due to a recall. When I called to make the appointment I was informed that the service would take two ho I made an appointment to have my car serviced due to a recall. When I called to make the appointment I was informed that the service would take two hours and there was a courtesy shuttle so that I didn’t have to stay at the dealership and wait. When I show up for my pointman at 4 PM with my toddler in tow I am informed that the repair takes 2.5 hours and they close at 6 PM so I will either have to leave my car and pick it up tomorrow or reschedule this appointment. This is ridiculous and a waste of my time. I will absolutely take my business elsewhere from here on out. More