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Fred Anderson Subaru
Asheville, NC
130 Reviews
Welcome to Fred Anderson Subaru, home of the Fred Anderson Family Plan. When you choose our Subaru dealership in Asheville, North Carolina, we guarantee an honest, respectful, and comprehensive car shopping experience. We also proudly serve drivers across Tennessee and South Carolina.
Let's start with our new Subaru cars for sale. We feature favorites like the Subaru Crosstrek, Subaru Forester, and Subaru Outback for sale in Asheville, NC. We're also conveniently positioned near Hendersonville, Black Mountain, and the Blue Ridge Parkway, so there's no shortage of places to explore. If there's a new Subaru car or SUV you've been dying to get behind the wheel of, chances are we have it in our inventory. Stop by for a test drive through the stunning streets around Asheville and beyond.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 130 reviews
May 08, 2021
Worst customer service ever, we won’t be back, and I won’t let any family or friends either. People need to hear how we were done by Prestige Subaru in Asheville NC. We went looking for a pearl white 20 won’t let any family or friends either. People need to hear how we were done by Prestige Subaru in Asheville NC. We went looking for a pearl white 2018 Subaru Legacy. Found the one we wanted so we called first thing Monday morning to tell Betsy we we’re talking with SECU for a loan. SECU was understaffed and too many clients that day so it took extra long. My husband walks out of the bank with the loan and Betsy called to say “the car just sold, sorry but that’s the name of the game”. No ma’am Betsy that is not the name of the game. As a matter of fact this has never happened to me before by any salesman. You are the rudest salesman I’ve ever had the displeasure of interacting with. You are in the wrong job if you think this is the way to treat people. When I say I’m talking to SECU about a loan for this vehicle, it may take a couple of hours or a few hours that day if they are super busy, but by the end of the day I always have the money in hand. Betsy calls back and I take the phone and talk to her myself, she says “sorry again, but that’s how it goes, did you see our blue legacy”. I say yes and I don’t want it. So then Betsy decides to say “well if it helps, the man who bought the car had been looking at it for three days”. Seriously how idiotic can you be, ummm, no Betsy it doesn’t help. I ended up hanging up on her before I said something I wouldn’t regret. Sorry this is so long but this needs to be out there. I have since talked to a few people and found out that Prestige Subaru has done this to other people too. It’s not right, and it’s a horrible way to treat people and I will be telling anyone who will listen and just maybe the salesmen at Prestige Subaru will learn how to treat customers and especially return customers like we were (definitely not ever again). Buyer beware!!!!! More
by Carol
Employees Worked With
Betsy ??
April 15, 2021
We are about to own our third Subaru. Just placed an order with Justin Harrison, a bright, friendly and very knowledgeable sales person. He knew the Foresters from top to bottom. He had a no BS quality order with Justin Harrison, a bright, friendly and very knowledgeable sales person. He knew the Foresters from top to bottom. He had a no BS quality about him that we really liked. When we didn’t find exactly what we wanted, he easily walked us thru the ordering process. Subarus almost sell themselves, but its folks like Justin that make the difference. More
by mflowers
Employees Worked With
Justin Harrison
April 12, 2021
This is the 5th Subaru we have purchased but the first with Prestige Subaru. It was our best experience ever in purchasing a car. I really loved being able to look up the inventory online, ask for a pri with Prestige Subaru. It was our best experience ever in purchasing a car. I really loved being able to look up the inventory online, ask for a price quote, and schedule a test drive of my choice. I didn't feel pressured into purchasing anything that I couldn't afford. We will definitely be returning to Prestige Subaru when we need another vehicle. More
by NicoleE
Employees Worked With
Betsy Hancock
March 30, 2021
We had an outstanding experience at Prestige Subaru. Darby our Sales Specialist gave us an overview of the Forester and we then discussed our specific needs. Darby never attempted to ‘up sell’ us. We c Darby our Sales Specialist gave us an overview of the Forester and we then discussed our specific needs. Darby never attempted to ‘up sell’ us. We chose the Touring model on our own after reviewing all our model options. The day we purchased the vehicle there was no unexpected nonsense. During our meeting with our finance person no attempt was made to pressure us into buying additional over priced unneeded products. The best car shopping/buying experience ever. More
by 300Major
Employees Worked With
Darby Vajgrt
February 09, 2021
My 2017 Subaru Forester was totaled and my insurance company paid for a brand new 2021 Forester. I had already been in touch with a salesman recommended by a friend who was helping me look for a used fo company paid for a brand new 2021 Forester. I had already been in touch with a salesman recommended by a friend who was helping me look for a used forester to replace mine if it was badly damaged but not totaled but when I learned the insurance company would replace my car with a new car, the salesman couldn’t have been more helpful. I bought both cars at Prestige Subaru and have been quite satisfied. More
by Lucy
Employees Worked With
Sean Fitzpatrick
January 28, 2021
This my 3rd Forester, the 2nd from Prestige. Jason Wicks made the process so easy, no pressure, just an easy going discussion about what I was looking for. made the process so easy, no pressure, just an easy going discussion about what I was looking for. More
by jim215
Employees Worked With
Jason Wicks
June 18, 2020
Working with Prestige has been a pleasure. We started the process online and over email. This enabled us to spend limited time at the dealership and made for a more pleasant buying experience. process online and over email. This enabled us to spend limited time at the dealership and made for a more pleasant buying experience. More
by Wubino7
Employees Worked With
Taylor Hagan
June 08, 2020
I had a recall on my car and dealership fixed the recall but my vent in the dash was broke when they returned the car, they didnt even try to fix it just put it back together and didnt say anything about i but my vent in the dash was broke when they returned the car, they didnt even try to fix it just put it back together and didnt say anything about it to me untill I turned around and questioned them about it. The dearship said it was already broke before and it wasnt when I took it. I said we have to do something about it and I was told they would be in touch and a week has past NOTHING. customer service is not a priority I fixed the problem myself ........... IS THIS THE DEARSHIP THAT IS LOOKING AFTER THE CUSTOMER OR THEIR SELF YOU MAKE YOUR OWN MIND UP.......WHERE ARE THE TRUEFUL SUBARU DEARLERS AT. More
by unsatisfied
Employees Worked With
dont know
January 09, 2020
This 2019 is our 3rd Subaru from Prestige and we are delighted. We return because our salesman Steve Bryson is thoroughly knowledgeable, a straight talker and makes buying a pleasant experience. delighted. We return because our salesman Steve Bryson is thoroughly knowledgeable, a straight talker and makes buying a pleasant experience. More
by Charliepatricia
Employees Worked With
Always Steve Bryson
May 20, 2019
New Forester Purchased Our car buying experience was amazing. We were helping a grandson purchase a new Subaru and the salesman, Eric, was thorough, friendly and more than Our car buying experience was amazing. We were helping a grandson purchase a new Subaru and the salesman, Eric, was thorough, friendly and more than helpful. We actually live out of state so we purchased the vehicle over the phone, Eric handled everything so on the day we picked up the Forester with our grandson nearly everything was taken care of. It was a first vehicle for our grandson so Eric was very thorough in explaining everything about the Subaru and then took our grandson for a drive to explain further. It was amazing personal service and an enjoyable experience too! More
by Debbie
Employees Worked With
Eric, new car salesman and the finance gentleman.
