Fred Anderson Subaru

Sam was awesome, she got me in and out of there fast. Really like the waiting area, very spacious with lots of options for hanging out. Easily one of the best service experiences I’ve had! Really like the waiting area, very spacious with lots of options for hanging out. Easily one of the best service experiences I’ve had! More

They were very helpful an they went out of there way to help me find what I was looking for help me find what I was looking for More

Although I did not buy my car from Fred Anderson, the service consultant, Jazmine, was very professional and an effective communicator. service consultant, Jazmine, was very professional and an effective communicator. More

I'm always pleased with Subaru's customer care, especially when I have Justin and Calista. Today, Austin helped me into your wonderful dog park. The other day it was the person who keeps up with th especially when I have Justin and Calista. Today, Austin helped me into your wonderful dog park. The other day it was the person who keeps up with the sticks for the library. (Unfortunately I didn't catch his name.) My house is under repair from a $20,000+ refrigerator leak. I had to get out of one place at 10:00 and check-in is at 4:00 in another place. Surprisingly, it's cool beneath the huge umbrellas. Everyone I meet at Subaru is so kind. Jane Marie and Kim stopped and chatted with me for a while. Thank you for all your compassionate employees. More

Jaz did a great job of meeting an immediate need so that we could make our next meeting. Well done! we could make our next meeting. Well done! More

Prompt and efficient service to replace battery during visit to Asheville from New Jersey. Thank you! visit to Asheville from New Jersey. Thank you! More

I made an appointment for a small water leak thinking it wasn't bad, but when they looked at it and came back with over a $1,700 estimate it was more than I could afford so had to leave without any service wasn't bad, but when they looked at it and came back with over a $1,700 estimate it was more than I could afford so had to leave without any service but did pay $187.00 for them to look at it. The people I worked with were nice and was doing their jobs as expected. Did ask about a Veterans discount but none was offered. More

Always good experience Please let customer know ahead of time,any charges they will owe at end of their service,as to save any embarrassment.Many people may not have a card or cash to pay for their bill. A time,any charges they will owe at end of their service,as to save any embarrassment.Many people may not have a card or cash to pay for their bill. Although,I was told by service advisor before,that if car needed tire and rotation,the price of service.Just saying ,not sure how that could be handled in discreet way for customer to be notified before hand,for any other charges that might be incurred.Thank you for consideration in this matter. More

I had a pleasant experience buying a used vehicle at this dealership. Everything went smoothly and quickly. Thanks to Jay for getting it done. Everyone that I came in contact with, was friendly as well. dealership. Everything went smoothly and quickly. Thanks to Jay for getting it done. Everyone that I came in contact with, was friendly as well. More

I was able to be seen quickly & was informed of all necessary services. I truly appreciate all of the folks involved in the care of my car. Thank you. necessary services. I truly appreciate all of the folks involved in the care of my car. Thank you. More