
Fred Anderson Toyota of Charleston
Charleston, SC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Unhelpful Manager I really regret ever going to Fred Anderson Toyota of Charleston. I brought my car in on September 21, 2017 to be serviced because my car was using t I really regret ever going to Fred Anderson Toyota of Charleston. I brought my car in on September 21, 2017 to be serviced because my car was using too much gas. My 19 gallon tank was only taking me under 250 miles. As of today, December 4, 2017, my car is still not fixed. My father, who has a progressive illness, knew that he could no longer take care of my car. Dad has seven daughters-and has always taken care of my car. I know absolutely nothing about cars. Dad has been a loyal customer of this dealership for over 20 years and he has bought over 5 cars from the dealership, including the one that I was trying to have fixed. Dad told the dealership that he wante them to go over my car with a fine tooth comb-no matter what the cost-and make sure everything in the car is in perfect working condition-including filling all fluids. When they were finished, he told them to just call him-and he would pay the bill-however much the cost-he wanted everything fixed. Dad told me, before he left the dealership that he was sorry that he could no longer take care of my car/but he is entrusting the dealership to take care of me-and he told me to only deal with Chivas Porter. Dad told me that Chivas was the only one in there who was honest and had integrity. I promised my dad that I would do as he asked, while I was crying. On September 21, the dealership charged Dad $800 and told him that everything was fine and in perfect working order-alll fluids filled. No worries. My father was at peace. I drove home, only to realize that the issue was not fixed. I went back numerous times showing Andy my receipt from gas station of how many gallons I filled tank. A picture of odometer with gas on Full and picture of gas with odometer with Empty light on. I even wrote on each page how many miles each tank received. All one had to do was subtract the odometer number from Full from number on the odometer when Empty light was on to find how many miles each 19 gallon tank of gas was receiving. The numbers were way off: 161 miles, 232 miles, 202 miles... Andy told me that the mileage was normal for my Camry. I said, "no, it is not", and I showed him a sheet I had printed from the Toyota website that said a Toyota Camry should be getting 28.2 combined miles and 476 combined miles. Andy then yelled at me and told me that the.odometer was not even used to count miles. I realized at this point-that I was finished, and I asked Andy to please return all of the documentation that I had just shown him. Andy turned around and had to search for all of my documentation, which he had individually crumbled into small ball from the bottom of his trash can. More
new highlander 1st new car I have bought in 12 years. Eric Peterson made the experience very simple and stress free I will Recommend Fred Anderson to all my family 1st new car I have bought in 12 years. Eric Peterson made the experience very simple and stress free I will Recommend Fred Anderson to all my family and friends friendly people awesome cars thanks for all the help Larry Davis More
Outstanding service Matt was outstanding, very honest,and straight to the point when you ask him questions. Highly recommend him and the financing staff all of it was a g Matt was outstanding, very honest,and straight to the point when you ask him questions. Highly recommend him and the financing staff all of it was a great experience More
First time car buyer This was the first time I had bought a car. (I have been driving a 1998 4-Runner since the early 2000s when it was handed down to me from my dad.) Geo This was the first time I had bought a car. (I have been driving a 1998 4-Runner since the early 2000s when it was handed down to me from my dad.) George was great to work with; he did not pressure me too much and made the situation as enjoyable as I suppose it could be. He listened to me and was reassuring about buying and was sympathetic when I got a bit emotional about leaving my 4-Runner behind. I also dealt with Bill, who was rude and belittled my financial situation. He gave me a hard time about how much I could afford and when I told him I worked for a non-profit organization and was unable to do more than I stated, he started to suggest that I could do more stating "Seriously?! You can't afford that?!). Rude and to be honest, a jerk. More
Great Experience Matt Worlock is one of the most helpful salesmen I have ever worked with. He is very knowledgeable about the Toyota line and took the time to explain Matt Worlock is one of the most helpful salesmen I have ever worked with. He is very knowledgeable about the Toyota line and took the time to explain all of the stsndards and options of the types of vehicles we were looking for. Definitely go see him if you are looking for a great buying experience. More
Brent - vehicle expert, friendly and efficient Brent and the team at Fred Anderson Toyota were great to work with! Brent knows the vehicles inside and out and even after my extensive research, poin Brent and the team at Fred Anderson Toyota were great to work with! Brent knows the vehicles inside and out and even after my extensive research, pointed out features that I didn't know about. Brent even provided training on the computer display system after I purchased the vehicle. He is not your typical pushy salesperson but rather knows when to speak up and when to simply allow you to look, drive or inspect. I bought the Camry a few weeks ago and have already begun working with the Fred Anderson team to buy a vehicle for my father-in-law. They are great to work with including people like Lauren in the online car buying side of the house to Brent in sales, to Alesia in the business office. GREAT TEAM! More
Great experience Bought 2 cars within 3 weeks and was well taken care of. They will continue to get my business in the future. Can't wait another 3 years to do it agai Bought 2 cars within 3 weeks and was well taken care of. They will continue to get my business in the future. Can't wait another 3 years to do it again. More
Great Customer Service Thank you so much, Daniel! Pain free experience & friendly service! Quick and easy. Got a great deal! Love my new Tacoma. Appreciate you guys so much. Thank you so much, Daniel! Pain free experience & friendly service! Quick and easy. Got a great deal! Love my new Tacoma. Appreciate you guys so much. More
Excellent customer service Daniel was an awesome salesman, he was able to answer all my questions and was very happy to help! Thank you for the excellent service Daniel was an awesome salesman, he was able to answer all my questions and was very happy to help! Thank you for the excellent service More
excellent dealership Daniel was a wonderful person to work with. I would for sure come back and deal with this youngman. He was very pleasant to work with. I will surely b Daniel was a wonderful person to work with. I would for sure come back and deal with this youngman. He was very pleasant to work with. I will surely be back. More