Fred Anderson Toyota of Charleston

purchased used vehicle Purchased a used vehicle and had great and easy experience. This is our 2nd purchase in the last year and half and our experience has been outstandin Purchased a used vehicle and had great and easy experience. This is our 2nd purchase in the last year and half and our experience has been outstanding both times. Would recommend this dealership to anyone. More

Very Professional and Stress Free Our Sales representative was Kevin Shaw and throughout the whole experience stayed true to his word. We are very pleased with the whole process as it Our Sales representative was Kevin Shaw and throughout the whole experience stayed true to his word. We are very pleased with the whole process as it was quick and to the point. Would definitely recommend visiting this dealership and requesting to see Kevin. The overall environment was very professional and could not speak any higher of him. We cannot say thank you enough for not wasting any time and getting us in and out in the shortest amount of time possible. More

A non-hassle car-buying experience Christen was very polite, helpful, and informative while I was looking at Camrys. I had done research online, but Christen shared a few things about Christen was very polite, helpful, and informative while I was looking at Camrys. I had done research online, but Christen shared a few things about the car's safety, convenience, and other features that help me feel sure this was the vehicle I was looking for. Even during the "post-test drive" portion - where I was dreading to be - Christen remained understanding and asked good questions to help me make the right decision for me. Eddie "the Finance guy" was polite & helpful, too, during the final steps of the process. Since I bought the car late (I left the lot at 9P) Christen offered to pick my car up while I was at work so I didn't have to go out of my way while the 'finishing touches' were put on the car. This dealership seems to have a great culture for their employees, and it extends to their customers. More

Fun Experience I was dreading dealing with a stereotypical car salesman. John was great. I learned more about Tundras in 2 hours than I would of on the internet in I was dreading dealing with a stereotypical car salesman. John was great. I learned more about Tundras in 2 hours than I would of on the internet in 3 days. I've narrowed my search down and will be purchasing a new truck now instead of a used one. More

Very good experience I have appreciated working with this dealership. Prices are always an issue in any dealership but I can safely say that the personalized service is ex I have appreciated working with this dealership. Prices are always an issue in any dealership but I can safely say that the personalized service is excellent. No regrets. both with the new vehicle purchased as well as the used on just purchased. More

No Regrets Christen S. was a joy to work with and no matter what time it was, she was OK with staying or waiting. What a gem! In addition, Eddie was great to dea Christen S. was a joy to work with and no matter what time it was, she was OK with staying or waiting. What a gem! In addition, Eddie was great to deal with in finances too! Love the Avalon!! Thanks for a first time, great experience :) ~Linda More

Excellent Service The service provided by the employees was excellent; went through many details on the car from test driving to the amenities it provided. Everyone was The service provided by the employees was excellent; went through many details on the car from test driving to the amenities it provided. Everyone was friendly and provided sufficient detail regarding the car and the price. More

Outstanding Customer Service - They Back Up Their Word! Many people think car dealers have the same level of integrity as Congressional representatives, which is pretty low. The folks at Fred Anderson, espe Many people think car dealers have the same level of integrity as Congressional representatives, which is pretty low. The folks at Fred Anderson, especially Manager Robert Lukens and salesman Ryan Spence, are truly different and I strongly recommend them. We recently bought a 2014 Corolla for our daughter who just moved to Charleston and has limited experience with cars. I negotiated from afar and didn't have an opportunity to inspect the car. I just visited and discovered that the headlights pointed downward. We took the car to the dealer, and the tech discovered that a bracket was bent. Unfortunately, the dealer wasn't equipped to fix it. Bracing for a fight, I almost fell over when Robert Lukens volunteered to take the car to a body shop for the repair and to send a driver to pick up my daughter! All this was done in a day. The car is perfect and safe to drive. The folks at Fred Anderson really stood by their commitment to provide excellent customer service. Even though it cost them a few bucks, they made a smart business decision because I would buy a car from them in the future and don't hesitate to recommend them. More

Great!!! I would like to say thank you to Ron for making my car buying experience wonderful . He did more than accomdate during this weather . I got he car tha I would like to say thank you to Ron for making my car buying experience wonderful . He did more than accomdate during this weather . I got he car that I wanted and wonderful customer service .So again I say thank you More

Excellent customer service!! I test drove the vehicle in the morning, left and after several phone calls with the sales team, I returned that afternoon to purchase. Everyth I test drove the vehicle in the morning, left and after several phone calls with the sales team, I returned that afternoon to purchase. Everything was ready including all the paperwork. The truck had even been serviced before I arrived! Hats off to this dealership for the extra effort put forth by the entire team! More