Fred Anderson Toyota of Columbia

Great experience with Philip Sasser on our used car. Very easy transaction and super pleasant to work with! Thanks again Fred Anderson ☆☆☆☆☆ TO Phil Sasser

Once again I was greeted promptly and service was complete in a very timely manner. They have the best service department I have ever been to. I highly recommend!

Took car in for service at 10. Left dealership sometime later and service still on. Called back 3 seperate times and they told me i could reset it myself or bring it back in again 35 miles down the road. Left message twice for service rep. No return call. Poor poor service today

I always get my Toyota Camry serviced at Fred Anderson Toyota of Columbia and consistently have a great experience. Today I was super nervous taking my car in because it was making a funny noise (bolt in tire). I left with the problem solved and my car felt great driving home! Thanks for the great service, Ron!

The used car sales manager (Tim) is a lier! His name is not on here, but he has no stars beside his name. Customer service 0

I was looking for a used car and ended up at Fred Anderson in Columbia. Did not end up buying a vehicle but this review is about the service I received. These people went over and above anything that could be expected. Frank, the salesman helping me, did everything I asked from having the car ready for inspection, test drive and answering all my questions. No pressure just friendly honest service. I recommend this dealership to anyone looking for a new or used car and excellent service.

HORRIBLE EXPERIENCE! Paul, the finance manager was the Worst! We live 6 hours away, so we decided to come Friday night to spend the night and get there first thing in the morning. Tom, was the salesperson but was not there on Saturday. He told me since we didn’t have to do any financing, everything would be ready to sign. He said to ask for Keith. We got there around 9:30 am and got with Keith. Keith was clueless. He couldn’t find the keys. He said the 4Runner was being detailed. It took forever to get it up front to test drive. It took us about an hour to drive and decide if we were going to purchase it or not. After we decided to purchase it, they had to take the pinstripe off. we sat at the table for hours. They had to get all of our information again. We kept asking if we could leave until the paperwork was ready. No one said anything. Finally the paperwork was ready and we signed the papers with Paul, the most nonsocial person. We wanted to transfer our personalized tags. We asked if we needed temporary tags. He didn’t know. He is a Manager! They put our tags on with no registration. we asked about what we needed to do and he didn’t know what VA needed. He said we didn’t need temporary tags. We left the dealership around 4:30. That is 7 hours at a dealership. We were told we would be in and out. We got home close to midnight. We had no clue what was going on with the tags. We were worried to drive the car because none of it made sense. Called Paul on Monday morning and left a message. He NEVER called me back. We went to DMV and they were shocked that we didn’t get temporary tags and registration. At DMV I tried to call Paul again. No answer. I spoke with Shannon. She was very helpful. She is going to overnight a 30 day tag for us. She got everything straight. We have bought many vehicles and this is the first bad experience. I would never ever buy from FRED ANDERSON TOYOTA OF COLUMBIA again. I don’t care if that was the last car on earth. If you don’t want to spend all day buying a car, I would advise buying elsewhere.

This is the best place to go they will go out of their way to make sure you get what you want i would go no where else

Ron and the service folks are absolutely the best - and i say that with 40 years of car ownership behind me. the work is strait forward, no smoke and mirrors, and price is exactly as expected and reasonable

I have almost 260 K on my Camry, and all of the services have been performed at this store or their sister store in Charleston. Never have I had a negative experience, always treated great and given realistic time expectations for my appointments.