Fred Anderson Toyota - Service Center

This dealership has changed over the last two years. They used to be better than they are now. Complimentary car wash was always provided. Today I noticed they didn't even reset my maintenance require They used to be better than they are now. Complimentary car wash was always provided. Today I noticed they didn't even reset my maintenance required soon message. More

For smooth and easy. Friendly, clean and explained very well. Lonnie was awesome and ran me through it all. Friendly, clean and explained very well. Lonnie was awesome and ran me through it all. More

Very Professional staff and helpful information regarding your vehicle. Service advisor Michael Acevedo always takes the time to explain what’s needed for my vehicle maintenance. your vehicle. Service advisor Michael Acevedo always takes the time to explain what’s needed for my vehicle maintenance. More

After waiting for two and a half hours for my oil change and inspection on my car. I noticed that the person working on my car didn’t fill at all my windshield fluid tank, it was completely empty. I wonder and inspection on my car. I noticed that the person working on my car didn’t fill at all my windshield fluid tank, it was completely empty. I wonder if the rest of the other tanks are filled. Very disappointed with the service. More

Great service. Plenty of service people to help you. Friendly knowledgeable sales staff. Helpful finance staff. Plenty of service people to help you. Friendly knowledgeable sales staff. Helpful finance staff. More

I’ve always had good experience at FA. However, yesterday I went in for routine maintenance and was told it would take 1 to 1.5 hrs. Around the time I expected to get my car, I was texted However, yesterday I went in for routine maintenance and was told it would take 1 to 1.5 hrs. Around the time I expected to get my car, I was texted that it would be 30 more minutes or less. After an additional hour I still did not have my car. As a result, I missed an appt at Briar Creek which was scheduled following my FA appt. I was also told the NC inspection could not be performed since I had not paid property taxes! An explanation was given which was very confusing and I left not understanding why I couldn’t get inspection done. The tech said he would waive the $150 charge for tire alignment which I appreciated. The overall experience was not acceptable. More

Decent experience. Went in for rear brake service with an appointment and was out after couple of hours. I did notice an extra $30 in shop fees which is a little annoyi Went in for rear brake service with an appointment and was out after couple of hours. I did notice an extra $30 in shop fees which is a little annoying (wasn’t charged last time for front brake service about a year ago). The service advisor was friendly and courteous. More

Kind and friendly very helpful knew what he was doing I would recommend him anytime would recommend him anytime More

Wonderful experience, took a while but great work. They kept me informed the entire way through the process. They kept me informed the entire way through the process. More

I was pleased with my service request. I was not so pleased when they helped a person that arrived after me.first. I was not so pleased when they helped a person that arrived after me.first. More