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Fred Beans Cadillac Buick GMC
Doylestown, PA
40 Reviews
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40 Reviews of Fred Beans Cadillac Buick GMC
December 14, 2018
Oil change Made an online appointment for an oil change and received an email and text confirmation. When I got to the dealer I was told they didn’t have any suc Made an online appointment for an oil change and received an email and text confirmation. When I got to the dealer I was told they didn’t have any such appointment and they could not service me as they were booked. When I showed the man how many appointments they had open online he just said there was something wrong with the online appointment schedule and their system but he still could not make time for an oil change Very disappointing More
by Annie609
Employees Worked With
Young man
Helpful June 19, 2018
EXCELLENT SHOULD BE SPELLED R-A-Y! Impressed is an understatement! Our sales representative, Ray Melendez was outstanding! Knowledgeable, pleasant, fun, and honest. Truly a winning pers Impressed is an understatement! Our sales representative, Ray Melendez was outstanding! Knowledgeable, pleasant, fun, and honest. Truly a winning personality! He was so patient, took the time to answer all our questions, explained all details of the financing aspects. Listened intently to my many questions, and provided detailed answers. He showed me all the options they had available for the type of SUV I was looking for. He then further categorized them based on mileage, effecienty, safety ratings, and year manufactured. With Ray's help we were able to choose an SUV that fit our suited needs, and had a series of extra perks with a higher trim. We are so appreciative of all of Ray's help! And hope to be able to buy more cares from him in the future! More
by enshann2218
Employees Worked With
Ray Melendez
November 10, 2017
Service not good at all for repairs on a new vehicle I will say I saved money on a 70.000 dollar truck but repairs not so great and finance cost me 430.00 they took a pay off out of my net trade to pay I will say I saved money on a 70.000 dollar truck but repairs not so great and finance cost me 430.00 they took a pay off out of my net trade to pay off loan when I gave them a 12000 check so this cost me money over five years I guess no we're is safe to buy anymore very disappointed in this service. Just wanted my breaks to stop squeaking in the morning every morning so its going to cost me 1200. To get new rotors and pads on a new truck. More
by Joseph 7774
Employees Worked With
Ken from service
September 17, 2017
Outstanding Service Once again Fred Beans has demonstrated what customer service is all about! From the sales department to the service they are a first class team who kn Once again Fred Beans has demonstrated what customer service is all about! From the sales department to the service they are a first class team who knew what it means to be both attentive and customer focused--the reason I will never go elsewhere! More
by Colonel Bob
Employees Worked With
John Brady
August 28, 2017
Women are taken seriously! Over my forty year driving career I'm amazed at how few dealerships and salespeople truly understand the most influential consumers--women. Thank you Over my forty year driving career I'm amazed at how few dealerships and salespeople truly understand the most influential consumers--women. Thank you Neil Levine for respecting female customers. I certainly don't have time to waste nor enjoy being patronized. I'm a head of household and an executive, so buying a car isn't over my head! That is why I've purchased my third vehicle with you and plan on many more to come! More
by Busyworkingmom
Employees Worked With
Neil Levine
June 19, 2017
Inspection and sales Whenever I've needed service for any of my cars purchased at Fred Beans, all of the Service Dept people have been great: friendly, efficient, clear i Whenever I've needed service for any of my cars purchased at Fred Beans, all of the Service Dept people have been great: friendly, efficient, clear in what they explained, no high pressure for additional service and extremely courteous. More
by Jeanette D
Employees Worked With
Mike Dougherty in sales; Chad in service
June 06, 2017
Excellent expierence Went to Fred Beans GMC Buick to get inspection and extended warranty, service manager Mike lanzetta took excellent care of me and so did the finance m Went to Fred Beans GMC Buick to get inspection and extended warranty, service manager Mike lanzetta took excellent care of me and so did the finance manager. They were fast courteous and professional, and it was a pleasure doing business with them More
by Robert davidson
Employees Worked With
Mike lanzetta
June 05, 2017
Good Service The service department has been good as we have had our Buick Enclave serviced more times than I expected. No complaints about the dealership. I would The service department has been good as we have had our Buick Enclave serviced more times than I expected. No complaints about the dealership. I would not buy another Buick Enclave and I'm not sure I would even consider Buick again. For the money this vehicle cost, there are many many better choices. More
by David Kaffey
Employees Worked With
Ken
April 27, 2016
Frank is great! This is the second time I have dealt with fred beans for a used car purchase, and this time was far better than my first time. Frank was patient and h This is the second time I have dealt with fred beans for a used car purchase, and this time was far better than my first time. Frank was patient and helpful, and I believe I got a great deal on my 2014 Honda CRV! Thanks Fred Beans, I'll be back! More
by James
Employees Worked With
Frank DiMarco
March 31, 2016
Don't stand behind vehicle Purchased a $45k 2013 Buick Enclave Premium in March 2013. Has 56k miles. In for inspection and the front strut is leaking as is the power steering Purchased a $45k 2013 Buick Enclave Premium in March 2013. Has 56k miles. In for inspection and the front strut is leaking as is the power steering pump. Warranty up at 50k miles. About $1,000 to fix. Wouldn't do anything for me. More
by JerryM.
Employees Worked With
service staff
