Fred Beans Chevrolet
Dolyestown, PA
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41 Reviews of Fred Beans Chevrolet
Needed a new key fob provided and programmed. From ordering from Parts to getting scheduled with Service, everything went smooth. Waiting area was nice, with coffee and water provided. I was kept From ordering from Parts to getting scheduled with Service, everything went smooth. Waiting area was nice, with coffee and water provided. I was kept up-to-date on the progress via text. Success! More
My experience purchasing a used Toyota RAV4 from Fred Beans Chevrolet of Doylestown was mixed. While I was happy with the vehicle itself, the purchasing and follow-up experience left much to be desire Beans Chevrolet of Doylestown was mixed. While I was happy with the vehicle itself, the purchasing and follow-up experience left much to be desired. There were concerns regarding additional warranty and protection packages, along with a ceramic coating treatment that I later discovered had not been applied as promised. Resolving these issues required multiple follow-ups, and communication was frustrating at times. I shouldn't have had to put so much effort into getting answers and ensuring that services I paid for were provided. To their credit, the dealership eventually addressed my concerns. They applied the ceramic coating and, knowing the vehicle was approaching its 45,000-mile service, ensured that the necessary maintenance had been taken care of while it was in the shop. They also provided a loaner vehicle for the day and returned my car fully detailed, inside and out. I appreciate that they ultimately made things right. However, the experience would have been significantly better with more transparency, proactive communication, and follow-through from the beginning. I'm sharing this because I believe both the problems and the eventual resolution deserve to be acknowledged. More
Reserved an appointment to check on used Chevy. It was confirmed as well as car's availability. Few hours before the appointment they sent an email to check if I am interested in buying specific ca It was confirmed as well as car's availability. Few hours before the appointment they sent an email to check if I am interested in buying specific car I book appointment for or willing consider other options. Upon arrival I was told the car I traveled for was sold the other night. Very unprofessional staff. More
The person who took my call to book my service was very rude (Frank). Melissa, who was my contact during the service, was fantastic. The issue I had with my car was not resolved as it’s continued to show u rude (Frank). Melissa, who was my contact during the service, was fantastic. The issue I had with my car was not resolved as it’s continued to show up on my computer system as a problem (leveling system). More
CHRIS & MELISSA ARE PROFESSIONAL & COURTEOUS. THEY ARE THE REASON I PURCHASED 4 TIRES EACH FOR MY COLORADO & MALIBU IN THE LAST 2 WEEKS. CHRIS CHECKED THE WORK, ALIGNMENT, AND IT WAS PERFECT. M THEY ARE THE REASON I PURCHASED 4 TIRES EACH FOR MY COLORADO & MALIBU IN THE LAST 2 WEEKS. CHRIS CHECKED THE WORK, ALIGNMENT, AND IT WAS PERFECT. MELISSA IS ALSO A PROBLEM SOLVER. BECAUSE OF THEM I WLL CONTINUE TO GET THE MAINTENANCE DONE AT BEANS CHEVEROLET. DENNIS KENNEDY 610-847-8209 More

